"Great Customer Service - Professional Organization"

The only reason I didn't give 5 stars is that there were no helpful instructions when my custom fit tips came. I wasn't even sure which one was for which ear, but I figured that would become obvious. I watched videos and even those were not helpful. They are difficult to get in the first few times but you get used to it. One of mine is still difficult every time, but I assume that's because of my ear.

It did take the 5 weeks that they say it may take and I had gotten anxious. I also thought I was going to get a different type of case that held tips and buds. It wasn't what I had seen on the web site/maybe a video.

Customer Service responded right away when I wrote a couple of times to make sure I had done my order correctly. A confirmation of receipt of the order/impressions would have been nice.

Overall a good experience. I'm very happy with my purchase of custom fit tips for Airpod Pros.

"The product is really good"

The product is really good. I wasn't quite as enamored with their communication during the time they were creating it.

"A perfect fit!"

A perfect fit for my ears all the way around, great work on these custom tips😀

"The product was delivered quickly but…"

The product was delivered quickly but it said it was medium size and the one I received is the size of the small tips that came with my headphones so unfortunately they won’t work for me.

"Great to work with"

Great to work with, flexible if you change your mind about the specifics of your order. The custom ear tips are incredible!

"A+ thank you so much for my package I…"

A+ thank you so much for my package I really appreciate it and I love it so much.

"Plugs are great"

Plugs are great. They fit great and work really well with my iPods. Took about 4 weeks to get them was the only problem.

"Eartunes are a great product"

Eartunes are a great product. My AirPods will stay in my ears now and don't fall out.

"Excellent service and follow up"

I ordered three items and one of them was shipped as the wrong size. Eartune quickly sent me a replacement free of charge.

"the audio quality of my campfire…"

the audio quality of my campfire satsumas was very diminished by these unfortunately. They introduced phase issues that weren’t there before. Seems like the channels are just so long?