"Fast and easy experience"

Fast and easy experience

"If I give a star rating I don't like to…"

If I give a star rating I don't like to have to leave an explanation. Please get over it.

"Outstanding customer service!"

I loved having the opportunity to submit a lower price which is nice. I also appreciated the quick and courteous response. I will definitely make more purchases.

"Never again, terrible CS phone service…"

We have been having issues with furniture arriving damaged and some of them twice. Things happen, we get it, however but it is unacceptable is the way they treat us. One of their agents was absolutely a jerk, and refused to help. After two times the same piece of furniture arriving damaged, we asked to speak with someone so that they can file the claim for us. Grayson and many other are purely drop shipping from manufacturers which would be fine if they actually did some work to help customers, but passing the burden to the customer to have to file claim after claim and waiting 8 to 11 days for a response and then another 10 weeks or so to get a piece delivered again damaged is absolutely terrible business practices. I didn't catch the name of the CS person but I will definitely not purchase again, we spent about 80K in 3 months in furniture with caracoles, some of that with Grayson.

"Prompt with my questions"

Prompt with my questions

"Great service and fair pricing"

Great service and fair pricing

"Great customer service, quality product and unbeatable price!"

Great customer service, quality product and unbeatable price! I purchased a table I was originally looking at elsewhere and stumbled upon Grayson while searching online. This will be my new store for home furniture and furnishings! I love my new dining table and am purchasing the chairs and bench next. They too are at an unbeatable price. Shipping and delivery was quick and professional.

"Ordering Process"

Website is very easy to use; even from my phone.

"Amazing ordering experience!"

What an amazing ordering experience! I made multiple calls before making my purchase & everyone who answered the phone was so helpful & kind. Nick took my order & was knowledgeable, helpful & beyond patient with me taking my time making my purchase. Grayson Living is my new go-to furniture store for all future purchases!

"I just received my new sofa from…"

I just received my new sofa from Grayson Living and impressed by the service and experience. Not only is everyone I spoke to knowledgeable and patient, they are quick with their replies.

I received swatches before placing my order and they were free. te website is easy to navigate even though they have so many items.

I can't wait for the holidays and to start showing my off my new living room. thank you Grayson!