"Fantastic Customer Service Experience! "

I Bought a pocket door kit and forgot to buy the lining kit. I ordered it on Thursday night, but really needed it for the weekend.
Called the following morning and spoke to Callum, to ask if I could pay for Saturday delivery. He came back to me with a quote from their delivery company and I paid within 30 mins of my initial call!
The lining kit arrived on Saturday morning and I was able to get it fitted.

I can't thank Callum enough for his fantastic customer service!

As for the product, my husband and I were able to retrofit the pocket door kit in a stud wall. Despite ordering for the wrong sized stud, it still looks flawless and it was very easy to install.

After doing lots of research, I'm glad I used Rocket Door Frames for my purchase.

"The fire doors look amazing. "

The fire doors did exactly what they said they would and close almost perfectly. The carpenter was a little uncertain at first and then when he installed them he told me how much he loved the doors. High praise. Now decorated the doors look amazing!

"Great product"

Great product, metal frame feels sturdy and mechanisms work nicely. Well packaged and fairly easy to put together. I made a mistake and cut off too much on my jamb kit. Got in contact to arrange a replacement which Callum very kindly sent out free of charge. Top service.

"Great kit. Great service"

Brilliant kit. Quick and Easy to install.
I requested some extra bits of hardware and Callum didn't hesitate to send one out. Great customer service.

"I had mislaid a part"

I had mislaid a part and contacted Rocket Door Frames and they sent me a new one straight away with no hassle. Amazing!

"Bought a door frame and door pulls and…"

Bought a door frame and door pulls and very happy. Slight problem that was sorted straight away when contacted.

Would highly recommended

"Bought a pocket door system from rocket…"

Bought a pocket door system from rocket door frames which came with a free handle and not only does it look great, it works great too. The installers had minimal issues installing it due to the excellent video guides available online. Great product at great prices.

"The product itself if great and works…"

The product itself if great and works well and as expected at a fair price. However the service from Rocketdoor is absolutely brilliant, as a DIYer I needed some support and when I called or emailed they responded very quickly and provided solutions to problems I was having. Would recommend and would use again.

"Good after sales service"

Good after sales service, we misplaced one of the parts, good communications and they kindly sent a replacement

"Excellent customer service from both…"

Excellent customer service from both Ruth and Callum. They were so so helpful. I would highly recommend them.