"A great help when things go wrong…"

Tim at Black Owl is very competent and knows just what needs doing when anything goes wrong with my computer. He has been a great help. When he needed to take my computer to do work on it he returned it in a very short time. When the fault was a small one he was able to tell me what to do and the computer didn't even have to leave my home. I have every confidence in his workmanship.

Albert Mosley

"Efficient and friendly service given"

Efficient and friendly service given. I look forward to when Tim can come and bring my laptop a spring to its workings.

"brilliant"

brilliant, professional.
He sorted all our IT problems out in a couple of hours.
We will definately continue using his services both for the business and personal.
Extremely impressed.

"My desktop computer is very ancient and…"

My desktop computer is very ancient and slow. I also had one or two other issues with technology. I found that this firm, Tim Neville in fact was most helpful and managed to upgrade the desktop and sort the other problems out very well. I will certainly use him again not only to do something but to give me some advice.

Katie Fuller.

"Good and responsive service"

Good and responsive service. Any queries or support needs are quickly attended to.

"Excellent"

I would have no hesitation in recommending Tim Neville of Black Owl.
First, amazing standard of communication.
Second, realistic pricing.
Third, very supportive.
Fourth, a really nice personable guy to deal with.

"Impressive!"

I can highly recommend Tim Neville of Black Owl! Very patient and helpful in his one-to-one teaching sessions. Also very good and clear in his remote-access trouble-shooting sessions during the Covid-19 lockdown. Much appreciated - by an older lady who is rather technophobic!!

"Lockdown solutions provided!"

The company responded in a very timely fashion to assist my elderly mother with the use of her second generation iPad during lockdown. This proved to be a very helpful service and enabled her to be able to use both Facetime and Zoom so that the family could continue to "see" each other during these challenging times. Thank you Black Owl for stepping in to keep us all in touch.

"First Rate Technical Advice"

We found Black Owl to be very professional, punctual of smart appearance and very accommodating. He was patient and thoughtful, taking the time to explain the technicalities of our problems and answer our questions in simple terms.
We have used this business on a number of occasions and would definitely recommend others to do likewise.

"We have used Black Owl for some time…"

We have used Black Owl for some time now, we get what we want when we want it.