"Order took over 2 weeks to arrive 😫"

Order took over 2 weeks to arrive 😫
Dressing gown and slippers not as luxurious as the photos or description.
Another 2 weeks to return but they very kindly paid for the customs.
Another 2 weeks for the refund 😒

"No update on tracking"

I have placed an order on December 18. The last update I got was that my package was leaving Dublin on the 22 internationally and then no updates. I have emailed the company twice (customer service) to have information to see where the package was at and they have not responded to me. I do not know if I will ever see this package. I am disappointed by the poor communication.

"Excellent customer services "

Excellent customer service, great quality and stylish and keep warm 100%and fast delivery . Best dressing I have ever bought will definitely recommend to my friends and family. 🌺⭐️

"Never again"

Ordered products on 15th December. Paid £30.00 for express delivery. No chance of getting order delivered before Christmas. I no longer want the products, I want my money back

"Superb quality and customer service"

I am really very pleased with the quality, I bought 4 pair of extra cozy wool slippers, they are so soft and I know from previous purchases they are warm and durable. The customer service is impeccable, thank you so much! Laura

"I live in California and I'd been…"

I live in California and I'd been looking hard where I could find some good quality clothes that aren't made in a sweatshop. Came across Lee Valley online and was amazed that I could get such high quality product shipped to California in less than a week at such a reasonable price. Best of all it supports the good folks of Ireland. Love the fleece lined flannel. A win all around! Thank you

"Fantastic service and the quality of…"

Fantastic service and the quality of the products are outstanding. Will buy again 👍

"Recently purchased a West Cork Jacket…"

Recently purchased a West Cork Jacket in XL. Truly like the jacket but it was too large. Ordered a large and it fit great. Returned the XL and was surprised to see that it cost $87 to ship back. That's almost half the cost of the jacket! Again, great jacket but beware of shipping costs. Pick sizes carefully.

"Coatigan is beautiful"

Coatigan is beautiful, well made, elegant
Highly recommend

"Great website, great communication!"

Great website! Extremely fast delivery. I’m in London, Uk and received my order relatively quick! Sent an email and received a reply soon after! Great customer service and great items! Thanks!