"When I placed my order the Wreaths were…"

When I placed my order the Wreaths were on sale but I didnt get a discount on my 3 wreaths

"Time to downsize"

I decided that it was time to downsize this year. I purchased the 4.5' tree so that I could set it up myself. It was so easy and the tree looks beautiful. So happy with it.

"My wife and I love the tree"

My wife and I love the tree. It is all that we hoped for.

"The tree is pretty but it was smaller…"

The tree is pretty but it was smaller than I anticipated. I feel like it was too much money for what I got.

"My first experience with them was…"

My first experience with them was ordering something last month for my Christmas tree. I had a problem tracking the delivery, so I called them. The nicest man answered the phone, and answered my question right away. The product arrived as scheduled, and the product was just what I expected. I highly recommend this company, and the gentleman I spoke to made my day; he was so friendly and nice!

"We have always put real wreaths on our…"

We have always put real wreaths on our windows for over 25 years. It got to be expensive. So we bought some fake wreaths 2 years ago. They looked terrible on our 200+ year old house. So we searched for the perfect wreaths. And you had them! We bought 9 (all you had left!) and the house looks amazing!!!!

"Found a beautiful clearance LED tree…"

Found a beautiful clearance LED tree and are blown away by how beautiful it is! Customer service and shipping were easy and quick!

"Trees arrived on time and are…"

Trees arrived on time and are beautiful; all decorated now. Easy to assemble and ability to change colors on lights is awesome! This is my first purchase from your company; would highly recommend.
Only complaint is the top branches will not hold a lot of toppers. If they could be made more stiff to holder heaver toppers.

"The tree is exactly as advertised"

The tree is exactly as advertised, was packaged very well, and arrived on time. This Christmas tree hangs on the wall, and is the perfect space saver for any small apartment. I love it!

"I can't get a return put through "

I can't get a return put through
I've written and nobody will put a return through. I didn't like my tree.
Once they realize I want a refund, I don't hear back

I followed return protocol !!!

Sent: 11/4/2024
Subject: No response


I am sorry that we have not responded. I don't see any emails from you or other cases, as this is. Anyway, please call the office at 847-527-8880 to initiate the return. Thank you

Leslie
11/14
After 3 emails