"Pathetic experience. Zero tracking or updates"

Ordered on 4th January filled in my delivery address in full as i do for all my online purchases. I’m disabled so am rarely away from home but if so there is ALWAYS a family member at home. Being in the country and up a lane we have a delivery box with our surname and address clearly signed along with other signs to clearly indicate that this is our property. We have 24/7 CCTV recording with date and time stamp so if a delivery company states NO ONE HOME we can prove the driver never attempted delivery. After waiting / weeks I had not received my order and NO correspondence to up date me. I emailed and was informed one of my items was not in-stock. Why did I have to enquire? My email contained my full address house number etc along with my mobile telephone number. I agreed to wait a few more days so my full order could be sent. No parcel arrived despite being informed item back in stock. Contacted them again. Parcel could not be delivered because address incomplete. No name, no house number no street. Just area and postal town. I sent an email how this could be possible? My address was properly filled in on their online order form AND I had sent it with my enquiry email 16th January? I’m starting to think their site is a scam! They state they are waiting on the parcel coming back from the carrier. If they had sent me the name of the carrier and the parcel tracking I could have gone to the depot and collected it. Very bad service and customer support. I want my parcel!

"Very delayed delivery. Product is fine."

Product is fine, but the whole order was delivered very late because 1 item wasn't in stock.

I paid for 1-3 day express delivery, but it took 7.

It is not clear on the website, or in their confirmation mails, that Goblin Gaming would hold delivery back for this reason.

"Excellent service"

As always superb service even at this time of year my parcel came just a couple of days ater the order was placed. Packaging was good no damage to any of the boxes inside. I have been using goblin gaming now for at least 5 years and never had a single issue with them , their service is next to none, thanks guys for all you do .

"good price and fast delivery"

good price and fast delivery

"good service"

good service, good communication

"Tip top service"

Tip top service, great communication about your order and delivery. AND they had an item in stock with it as hard to get like rocking horse poo!

Triple A service.

"Pre Order went smoothly "

Pre Ordered Halo flashpoint, arrived within projected window in a good condition (the sweets help sweeten the deal) keep being a cool LGS 😎

"Excellent price and super fast delivery"

Excellent price and super fast delivery

"Very good response and price"

I purchased some Mechanicum units for a good price, the shipping was really quick arriving next working day. To notch service!

"Delivery and product was absolutely…"

Delivery and product was absolutely fine. Only downside the product came in a box that said what was inside, usually not a problem but this was a Christmas present! At least I know I chose right as he is very excited to open at Christmas!