"Iona disembarking efficient"

Lots of people providing direction all with a smile. Process was efficient and quick.

"Brilliant service couldn’t have been easier"

We have never used to CPS parking before, but would highly recommend it. We pulled into the parking dock and we’re out of a car within five minutes. On return we simply went to the desk where they handed back the keys and walk to our car. We were in our car within five minutes of being off the terminal Will definitely use again.

"Superb service."

I am a disabled blue badge holder and the service I received from CPS at Southampton was so friendly and professional. Car parked very near the key pick up kiosk so very short distance to walk. Porter loaded the car for us. I had a query during our cruise and the phone was answered quickly and query. Resolved. Perfect service from CPS. This was our second time of using at Southampton.

"We have used CPS for many years"

We have used CPS for many years. We have just returned from a cruise, we are both 80 and had a struggle locating cases so we’re a little stressed. We couldn’t see our little car so the represented called the office and a lady was sent over. She found it as it was parked alongside a 4x4 and we couldn’t simply see it. Well she was so rude I’m still reeling!! She said well a bloody thank you wouldn’t go a miss!! I said sorry we just rather stressed. She shouted no bloody excuse! How rude and unprofessional.

"Scandalous pricing"

Scandalous pricing. Simply a rip off.
I know price of real estate at ports, blah blah. Please CPS give me real justification on pricing, not corporate bull3h1t that I could churn out

"Theft from motor vehicles"

Please be aware there is clearly an employee/parking attendant theft issue at CPS Southampton. As other reviews state "Do NOT" leave any coins/valuables inside your vehicle they will be stolen (even a few coins for the Toll Bridge)! We found a dent in the front bumper and the radio channel changed??? CPS accept NO liability what so ever even though there is clearly a theft issue going on. Don't they value their reputation?
Very disappointed in our first experience with this company.

Update.....
Today I have received a satisfactory response from CPS who have acted with unquestionable professionalism regarding the theft. This matter has now been resolved and my faith in this Company has been restored.

"Dishonest Parking Driver"

We have used CPS for many cruises from Southampton and encounted no problems however on our recent return we have discovered that our loose change stash in the central console was missing. WARNING do not leave coins in your car when parking with CPS.

"Dover Cruise Terminal parking"

I had booked a cruise from Dover and could have parked at the Premier Inn for £60. However for peace of mind I decided to use the CPS car park at nearly three times the price.
I was very disappointed on my return to find the front offside bumper damaged and as it had been moved from where I had parked it, it could only have been damaged while it was moved by the attendant as it was front end up to a wall.
The attendant showed me photographs he had taken where I had left it but they were strangely blurred and denied responsibility but after I told him I had taken a video where I had stopped to remove my luggage, his mood changed and filled out a form.
I am now waiting for my car to be repaired and will update my review when I see how any refunds and compensations are handled.

"Disgusting price increase 60%!!!!"

Disgusting price increase 60%!!!!

Checked parking for four days in September 2023 on 10th Jan and it quoted £70. Went to book on 18 Jan and price increased to £112. Contacted them by phone and told all prices put up as they had frozen tham for a few years. Even so how can they justify a 60% increase. Disgusting

"VERY EXPENSIVE"

The price of parking is now unaffordable as CPS have increased their charges to park at their Southampton Cruise Terminal to an extortionate amount,