"Very knowledgeable and helpful"

Gary was very knowledgeable and helpful in putting together what was required. Have used this company before and would not hesitate to recommend.

"Excellent service throughout"

Excellent service throughout. Ordered one day and arrived the next. Fantastic. Well packaged and everything as promised.

"Disappointed from the after care"

Disappointed from the after care. Before my purchase everything was alright, couple a phone calls per day, explained everything, not a problem at all. After just couple of days of my purchase I really can't reach anyone there for help.. I left couple of voice messages to the person who was dealing with my order before 1 week ago and still nothing. I didn't left 1 star only because I didn't have any issues with actual delivery, otherwise no support at all.

"Fast delivery"

Fast delivery, good price

"Overall UFHS delivered very good…"

Overall UFHS delivered very good service and were extremely polite and helpful in dealing with, and correcting, an order error. The error originated in the on-line order screen that didn’t register the fitting kit but it wasn’t obvious at checkout so that might need an update.

"Great all round service "

Great all round service , apart from couldn’t get hold of on the phone as always busy

"Speedy delivery and keen pricing"

Speedy delivery and keen pricing. Works every time!

"Dom and the team were excellent"

Dom and the team were excellent, very friendly and knowledgeable.

I bought Thermaskirt for the first time and when I had an issue, Dom and the team pulled out all the stops to rectify it with no fuss.

I would highly recommend this company.

Andrew

"Terrible delivery service and design…"

Terrible delivery service and design services

Guaranteed Saturday delivery. They called me late Friday to say the postal company refused to take it for Saturday despite being ordered well within the time window.
I was advised it would be delivered Monday.
I call at 4pm Monday to say it’s not arrived yet ..
“Don’t worry we can see the courier has got it and will be there by 6pm.”

5:50 I call to ask where it is again.. there phones lines are open to 6 but no one answers.

Why say you’re open to 6 when nobody answers calls.
Just shocking!

I asked for a floor design after I sent an easy to read hand drawing with every exact measurement… they failed to get anything right 6 times! I gave up with the shear incompetence of the design team.

"Not installed yet but service and…"

Not installed yet but service and delivery looking good so far.