"Excellent trouble shooting and problem solving"

Initial unit arrived fully operational and checked out well for 6 months. A malfunction was noted on routine check and AED.US was extremely prompt and responsive with trouble shooting, problem solving, and replacing the defective unit with zero hassle.

"Far too long to receive product"

Far too long to receive product. You could have told me of the delay without me having to do a follow-up.

"Shipped correct product as expected…"

Shipped correct product as expected with timely updates on shipping

"Items that we ordered arrived on time…"

Items that we ordered arrived on time and complete

"Marketing"

Website was easy to navigate, and customer service was very polite.

"Quick and easy ordering"

Quick and easy ordering, but delivery could have been a little quicker. All in all, outstanding!

"Aed did a great job however fed ex is…"

Aed did a great job however fed ex is terrible

"defective item"

I had a problem with a defective item. Customer service was quick to make it right.

"Website is accurate and detailed to…"

Website is accurate and detailed to find replacement parts for your AED.

"PACKAGED VERY POORLY,"

PACKAGED VERY POORLY,