"Legacy Pets Gave My Romeo the send off he deserved."

What a fantastic service Legacy Pets offer. Everyone I have dealt with has been so kind and compassionate from start to finish. From the lovely man I spoke to on the phone, the vet who came to my home to help my Romeo over the rainbow bridge and the lovely man who came afterwards to take my boy away in a lovely bed with such care and dignity. My best friend was home where he belonged the very next day so I can scatter his ashes in his favourite places.

The care the team at Legacy show is far better than the experiences I've had in the past dealing with previous losses. Thanks so much to all of you.

"Worst experience with a Vet. Unprofessional and no empathy. Do not use."

My beautiful boy Bruno was put to sleep by legacy due to ill health. I was recommended to use them.

I have never had such a poor experience with a company meant to care about animals. The Vet they sent - Jack - was completely apathetic. It was undeniably clear that it was just a job to him, a tick box. But it wasn't to me! Bruno was my baby.
The process was rushed. His talk was robotic and you could tell it was just rehearsed. There was no personal service, no building of a relationship - he didn't even stroke him. He seemed bored to be honest. His attire wasn't clean. He looked tired.
It was unprofessional and I felt embarrassed.

This was the biggest decision of my life and the Vet they sent to put my dog to sleep looked bored and tired and did not care.

I WISH i had taken him to my own vets. They at least new Bruno. I thought having him put to sleep at home would be better but it wasn't.

I DO NOT recommend using legacy pets for a home goodbye. Avoid at all costs.

I will say the staff I spoke to on the phone were lovely and tried to understand and support me.

"Losing our little boy was heartbreaking but Legacy Pets made it a smooth process"

Losing our little boy was heartbreaking but everyone at Legacy Pets made it as smooth as possible. The service is extremely quick and professional. All of the staff we spoke to knew exactly the correct things to say. Fingers crossed we do not need to visit again anytime soon, but when the time comes, we will 100% be choosing Legacy Pets again.

"We had to put my beloved Bassett hound…"

We had to put my beloved Bassett hound Gertrude to sleep this morning.
Called Legacypets at 9.00am and by 12pm my beautiful hound was put to sleep peacefully in my own home. Both the vet Sheena and the gent who collected Gertie for cremation Shaun, were amazing! Both so empathetic and kind at such a distressing time, this made a massive difference.
The grieving process will be horrific, but this superb company has made this ever so slightly easier.

"Simply put"

Simply put, amazing!! Dealing with the loss of my beautiful baby girl cat Sausage is an ongoing struggle. It's very hard for me to cope with but Legacy Pets have been unbelievably fantastic taking care of her. Thank you Paula for your kindness and compassion and especially for taking such great care of the love of my life, Sausage ❤️

"Thank you so much Legacy Pets ❤️"

I Recently had to have my precious Boy Kaiser put to sleep,I can't Thank Legacy pets Enough, right from the First phone call up until I got him home ,They Treated me and my Son and Kaiser with such Kindness and Respect ,I would Highly recommend them to Everyone ❤️

"Thank you"

Thank you to the whole team for your caring and respectful service. From start to finish in such sad circumstances every interaction was carried out with compassion. The owner of legacy pets (sorry forgot his name) who collected my beloved dog of 14years was so lovely. He really went the extra mile when he came to collect lula and genuinely cared. He was very kind and thoughtful. His words gave me comfort following a sudden and unpleasant death for my beautiful girl. Thank you for everything. Ruth, Adam, Eve and Sasha

"Sadly my 15 year old westie has come to…"

Sadly my 15 year old westie has come to his end and I cannot rate their service enough. They have been caring, kind and have kept me updated throughout this sad process. Thank you so much

"% Absolutely Fantastic Service"

% Absolutely Fantastic Service, from the very first call I made to Legacy Pets, from collecting my Princess and returning her home, Everybody who I spoke to were Caring, Considerate, thoughtful, they listened and answered all of my questions that I had, they explained everything and more, they were there all the way through the process and even telephoned me to give updates. At a sad time Legacy Pets Cremation Services were Brilliant and I did not worry about a thing as they put you at ease, Their products are first class too, and are presented beautifly. The care given is 100%, I would say they went above and beyond.
Thank you Legacy Pets I will not forget your Service, Care and Compassion at a sad time

"My beautiful Rottweiler pasted on…"

My beautiful Rottweiler pasted on Friday 28th October and I cannot Praise the Fantastic service enough. Would recommend to everyone needing a thoughtful service for their loved pet! Thankyou so much for looking after my scooby xxx