"BuyMyPod provided the highest offer"

BuyMyPod provided the highest offer. I enjoyed the ability to text the managers directly. I will recommend using their services.

"I mailed an older iphone in on 3/22"

I mailed an older iphone in on 3/22. I was very pleased with the accessibility of management when I needed assistance. The process was quick and the funds were sent to me through Zelle. Will recommend.

"Best estimate price and good service"

After reading several negative reviews, I was very skeptical to send in my iPod touch to BuyMyPod. However, the positive reviews that I read indicated that BuyMyPod intends to fully follow through with payment, but just seems to get heavily bogged down with requests. I also received the highest estimate price for my device from BuyMyPod, so I went with them. I sent my iPod touch in with an estimate of $100 from BuyMyPod. They received my device within a week. It took a few days to get paid, but I was paid the full estimate quickly and easily through Apple Pay. I was in contact with the owner, Matt, for the entirety of the transaction, mostly for my own comfort and reassurance. Matt was very friendly and professional and replied promptly to my messages over text. I would suggest that anybody looking into using BuyMyPod do the same if they are skeptical or hesitant about sending their device to them. Overall, I was very satisfied with my transaction with BuyMyPod and would definitely use it in the future to sell any other Apple products.

"Finally received my promised payment"

BuyMyPod received my Ipads on 9/29/18 and I didn’t get my payment until April 2019. I am revising my review to acknowledge Matthew who was honest and sent me my money in very timely basis once he was made aware of my previous bad review.

I did receive the full amount. No problems.

"Some payment problems, but BuyMyPod eventually made it right."

Was quoted for $270 for items I sent in, but was issued a $158 check two months later with no response from BuyMyPod for the discrepency. I cashed the check anyway, but it bounced, charging me a $12 from my bank. BuyMyPod eventually got back to me after I left a negative review and resolved the situation by sending me money via Zelle. Overall, I'm satisfied with the experience because they made it right, but it took a long time and some negative reviews on my behalf to get the situation resolved.

"It was a rough start but things were made right"

The promises made about payment turnarounds is a huge problem and makes the business suspect, especially to new customers. But this obviously a small family ran company so I think as time goes by many improvements will be made.It was rough getting things straight in the beginning like communication and the timing of payments but I think the Owner means well and doesn’t intend to keep customers waiting.. So my rating is 3 not to discourage others from giving them business. I’m pretty sure things will improve as time and business grows. The biggest change they need to make is to remove all payment promises from their site and be truthful about turn around times. It’s impossible for them to promise everyone a 24 to 48 hr turnaround and stick to it. Larger companies like Gazelle do this effortlessly but smaller scale companies should be honest about the time needed to inspect devices and payout.

"Was frustrated, Problem fixed"

Very frustrated! I wish I had read the reviews before I sent my Ipod. He recieved my IPod August 23, 2018. I get a email apologizing for the delay in payment due to a hospital stay, OK I can be patient. On September 17, 2018 I received a check that BOUNCED!!! I have emailed him and requested the payment and the $30 bounce fee but have heard nothing back.
Update: Within 20 minutes of sending Matthew Rosenfield a text he sent me $25 for my IPad, $5 more than we had agreed on and an additional $30 to cover my bank fee. Thank you Matt.

"It was a challenge"

It was a challenge. In the end Matthew paid thru Zelle for both phones as advertised and my $15 returned check fee.

It took about a month to resolve things. No response to emails, unanswered phone calls, returned check. Like I said things got sorted. I will give him another chance if he is still in business next time I have devices for trade in.

Matthew said he spent some time in hospital. His business is going through an adjustment. Give him some time and stay in touch, he will settle things as he can.

"seems just going thru rough patch"

Like many others, i too came to this site looking for company status after receiving a check that bounced.
I also received response from Matthew Rosenfield by e-mail telling of hospital stay. And he said he'd pay through zelle this time.
10 days ago and I still didn't receive that.
Saw a text number in another review and texted him today.
He apologized again and arrange for electronic payment today. Received money (via zelle and paypal) while still texting, including $15 NSF check fee.
Money in the bank! :)
Keep trying...text worked for me...I think he's just overwhelmed at the moment.

"To good to be true..."

Updated Status... 10/07/18

Finally paid 10/05/18. Took a while, but it finally went through. Still going to give it a few days to make sure it completely processes through with problems.

I was trying to avoid having to write a review and give the owner a chance to make up for the bounced check and delayed payment.

Item was delivered on August 29th and read that once received, payment would be issued in 72 hours. Almost a week later on 9/4/18, reached out to question about payment. The next day BuyMyPod informed me that the items weren’t in the condition that it was suppose to be and gave me a new price and once agreed she would process it that day. I agreed the same day and no response. Finally on 9/8/18 I messaged them and did not get a response. Now it’s 9/14/18 and still no response so I tried to reach out again. Finally the next day the owner reached out to update with the situation and I felt relieved that this was about to be all over. He did as he said and completed my order. Yesssss, I finally felt better about going with BuyMyPod instead of the other ones. But wait....

9/24/18 I received check and deposited and truly thought it was over with. I was wrong. 9/26/18 was informed the check bounced! At first I didn’t know what happened since I’ve never had a check from a business bounce. The check bounced! IT BOUNCED!! Why? Why? Why? I couldn’t have been more upset. This is such a waste of time.

Messaged immediately after and received a response the next day informing about the situation. Apology was given and was told that it will be taken care. Requested a money transfer since the first check bounced, so I’m not falling for that again. Provided info to do transfer, but nothing yet.

Finally texted the owner today and was informed he will message me in 2 hours, but he did not, so I tried to email him (our usual form of communication), and was notified that mail delivery FAILED. Greattttttt!!! Reallyyyy??!?!? Another dilemma to encounter.

Now it leads to this, a warning to everyone about selling your items to BuyMyPod. If it’s too good to be true, most likely it really is too good to be true. There’s others out there, don’t waste your time and effort. Listen to these reviews, I wish I did. :*(