"I have know tried 5 times to download a…"

I have know tried 5 times to download a simple piece of sheet music without any succes. This portal is to be avoided as it complicates purchases. Luckily there are other good pages out there where things work so much better.

"A little bit expensive"

A little bit expensive

"Total Disaster"

Total Disaster! I wish I could share the email chain with this company; it would disclose an unparalleled level of incompetence and prevarication. In brief, I ordered Magnificat a 8 voci con 6 vel 10 istromenti. This is the clearly advertised product as written. Instead I received only 2 sheets of paper for two instrumental parts. The 'customer service' person, who styles herself as 'Amy S' then tried to claim that I had failed to read a section which was not actually displayed in the original display on their site. Next she tried to shift the blame to the publishing house for creating confusion. (Sorry, but you're the retailer: you're responsible for what you advertise.) Finally she offered to refund my money only after I had returned the music. She provided a postage-free label, which is only valid if I mail it from within the US. From Canada I have to pay $20 postage - which is more than the price of the music! I should have looked at the numerous negative reviews before I placed my order: there are many who have had similar bad experiences. I advise readers to be extremely circumspect before ordering anything from this company. There are better options.

"TE DAN GATO POR LIEBRE. Después de haberme decidido comprar la…"

Después de haberme decidido comprar la partitura Winter Melody y comprobar que estaba en el pedido, me han enviado una serie de canciones para mi desconocidas desconocidas, y sobre todo NO ME HAN INCLUIDO LA PARTITURA PRINCIPAL QUE QUERIA, me parece una BROMA DE MAL GUSTO. La primera y última experiencia de este tipo. NEFASTA FORMA DE ENGAÑAR A LA GENTE. Complicada la gestión, y dinero tirado. Me considero engañado. Antonio Fornieles.

"Music notebooks "

Provided music notebooks that will be going on 2 years now so they are quality made!

"Had to log in to about 3 different sites"

Had to log in to about 3 different sites to access what I had bought. It also didn't come in a mail directly, there I only got a picture of the front page. Instead I had to go to where my order to get sent to another page where I had to login to get sent to another page to log in where I could finally access my content.

Don't know why they had to make it so difficult but I will definitely blacklist them from sites where I want to buy sheet music.

"Just input keywords of artists or songs to find what you're looking for."

When you plug in the music you want to order, it shows up, you purchase it. Then download the music sheet or musical item and then print it. It's as simple as that. It can't get much easier than that. The choices of the musical pieces range from the most simple to most complex. I love this site.

"I ordered music and was unable to…download it"

I ordered music and was unable to download it as my old password repopulated. I tried all automated instructions, and begged someone to call , as I had already paid for the music with Paypal. The situation remained unresolved and I finally gave up after about 20 attempts based on their automatic, totally wrong instructions. I will never order music from this source again

"I order regularly and this site doesnt…"

I order regularly and this site doesnt recognise my password/user name. I am done. I will order from Amazon from now on!!!

"No Customer Service provided "

This company is impossible to get in touch with. No live person answers their phone number no matter how many times you call and what button you push. Why call it customer service if there is no service provided. I am purchasing for a school district and sent a P.O. and have been trying to track down the order since March. I would love to have someone contact me. 607-786-8554 ext 2241 Dale