"Great website"

Great website, great prices especially with coupon codes, lots to choose from. I'll be back

"This is my second order there was a…"

This is my second order there was a fish loss 1 died in transit therest of my order was intact and fine and there sending a replacement asap witch very nice I have no complaints and give them a five star rating

"Chat customer service seemed very …"

Chat customer service seemed very knowledgeable and answered my questions and helped to complete order

"Bought 3 fish, 1 died other had fin rot"

Bought 3 fish, 2 maroon clowns and 1 blue tang. One of the maroon clowns died the next day after receiving the fish, looked very sick when I received the fish. The Blue tang had fin rot, I definitely won’t buy anything from this website again

"Diseased and everything died not refunded"

All the livestock I purchased seemed ok at first. Within no time not only did everything die, but the rest of my live stock as well. My tank was healthy and doing well until I added from this company. They were shipped when it was extremely hot outside, and this company put that blame on me! They said I should have picked up from UPS and not waited for delivery. In the policy it is only suggested as an option, not something that is critical. I sent them a picture of the diseased item but they would only give me credit not a refund. A lot of time and money went into getting my tank established. Now it is empty. They should have monitored when it was safe to ship. I don't think this is what killed them, rather a disease, but I'm sure it did not help.

"Multiple time customer…"

I have used their website a few times and it is as genuine as it is easy to purchase from them. When one of the fish I ordered from them died soon after delivery, they made good on their promise and honored their guarantee on livestock. I am happy with this company.

"Web site hard to understand"

Web site hard to understand

"Very reasonable price."

Very reasonable price.

"This company has excellent customer…"

This company has excellent customer service. If your fish dies in transit they will replace or refund your money asap. Very kind and send freq emails to check on its condition if it arrives in bad shape. Highly recommend this company!

"Well this is the second time i have…"

Well this is the second time i have ordered, and so far i haven't had any issues with the quality of my purchase. And they were very good in helping me with whatever i needed. And I am a person that expect things to be done right.