"Poor"

In August last year I used the money gram mobile app to sent 143.00 and 350 Canadian dollars respectively to my aunt and brother to facilitate the funeral arrangement of my cousin who have passed. Both transactions were canceled for unknown reasons. I reached out to them by phone and email immediately. They promised that a refund would be sent to my local bank in ten business days. Despite the promised to remit my money in 10 business days, I have not been able to get back my money. I have written several emails and phone calls but yet, they have failed to refund me. The transaction numbers are 80067756 and 51989948.

"Aufpassen"

Aufpassen. Nicht jede Transaktion kommt an!

Das Geld ist definitiv nicht angekommen in Brasilien.
Vom customer Service kommen Beruhigungsmittel und zum Schluss angeblich eine Bestätigung das Grld sein angekommen.

Auf deren webseite ist die Transaktion noch immer als pending gekennzeichnet.

Habe Beweis angefordert über Verbuchung in Brasilien- nicht passiert

Werde vor Gericht gehen.

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jetzt kommen schon wieder diese standard-Beruhigungspillen über Trustpilot. be careful

"Absolute theives."

Absolute theives.
The receiver did not receive the moeny I sent through money gram, I did a complaint and even provided evidence of the person's wallet and that they did not receive the money. Money gram said my complaint was upheld but ghosted me after.
WIll definitely take this further due to the psychological distress. I would adivse not wasting your time and use RIA or Western union instead. Atleast they do not theive your money.

"Please review your politics and communicate whit your costumers "

I was thinking that it could be the best service but when the are worried about to some people end other not it doesn't make sense... I'm Mozambican and here the service are restricted so we must have to go to the bank and they are not doing the job right. Since the beginning standard bank close they services on 12pm I don't explain why, u.b.a (united bank of Africa) initially the was the best for now the are not working good, the brand in our country is getting a poor image. I would recommend to see the best to your costumers, we could have the apps to resume our hungry of bad services.
Thanks

"Huyan"

Huyan. No se les ocurra utilizarla. Se inventan verificación de la información a pesar de que es prácticamente imposible que nadie tenga acceso a todos los pasos que tienes que hacer para mandar dinero y luego, si por cualquier cosa te la cancelan, el dinero que les ha llegado en cuestión de segundos, te tardan 10 días en devolverlo (mientras digo yo que especulan con el). Unos ladrones. Vayan a Western Union o Xe. Yo ya borré la aplicación. Bye.

"Ich bin sehr zufrieden"

Ich bin sehr zufrieden. Schneller, sicherer und einfacher. Die Kundenservice ist auch tip top.

"Blocked Account "

Until very recently, I sent money regularly from the UK to a friend in Sierra Leone to help with her nursing studies. I suddenly find that my account is now blocked. Customer Services advise me that 'the system' noticed some irregularities which they are unable to clarify. Unfortunately I cannot use Moneygram ever again.
I find their service absolutely appalling. No explanation, no apology, nothing. Disgusting.
Despite raising a complaint, Moneygram would still not provide justification for blocking my account.
I'd advise people to find another way to support friends abroad trying to pursue honest and worthwhile careers

"THIS IS WORST CUSTOMER SERVICE I HAVE…"

THIS IS WORST CUSTOMER SERVICE I HAVE EXPERINCED WITH THE SUPERVISOR VERY UN HELPFULL AND HE FINALLY DISCONNECTED MY CALL . I WILL NEVER RECOMMEND , VERY UN PROFESSIONL STAFFS .

"I dont appreciate the employees at…"

I dont appreciate the employees at Walmart asking my Son what he's using the money for that I send him. It's none of there business & he's receiving money not sending. This is the last time I'm using moneygram because of that.

"Falsely advertised short turn around"

I really don't have words to describe how horrible this company is, if you need the money to arrive as they say DON'T SEND THROUGH MG! I looked through all the fine print and it clearly said 1-4 business days, but AFTER I sent the money it said it could take up to the 12 th, which I hate when companies change what they advertise, then I asked to cancel and they said it'd take longer to get back than if I just waited for the 12th. I've called several times but they always have different excuses, have no concern that by their falsely advertising 4 business days delivery I'm missing a flight and have people calling me wanting their money, no concern that I don't have money to put food on the table! Not even with a offer of compensation, not that, that would help but just applaud at how they've handled this. It's past the 12th! I'm still waiting😭😡. Never again🤨