"They sent the wrong product.."

They sent the wrong product... when I sent it back they said they didn’t have the item in stock what I wanted . Then why send me the wrong item in the first place :@

"Good service."

Twice the price as in the supermarket, but still the cheapest option around by far and delivery was super quick. Happy overall!

"They cancelled my order"

They cancelled my order with no reason given, I got a full refund but would’ve preferred to get the product that I ordered

"Could improve communication, but basically decent"

The product (baklava) wasn't great, but that's not entirely their fault.
Better tracking/dispatch info would improve my rating, but I'd use them again if they had a product I wanted at a competitive price.

"An easy and quick order and delivery"

An easy and quick order and delivery, we do recommend - A1

"Well worth a look!!"

Great prices, easy to order online and quick delivery. Shelf life for protein bars was 6 weeks, but that was the reason the cost was so low. I will definitely be ordering again. Vast choice of items available.

"Only concern was lack of communication"

Having ordered some compost which was acknowledged, but having no updates for a while, I checked on line only to find my order had been cancelled soon after the order was made. I had not been informed. A little concerned I sent an email pointing this out and asking why my credit card payment had not been reversed yet. I received an email confirming a credit to my credit card had now been made which is now on my statement. My only concern was lack of communication about the order being cancelled and I had to ask about the credit.

"Very poor customer service"

Short delivered an item to me, and just ignore every email sent
Avoid this company at all costs, if something goes wrong, there is no way to contact them, and you will lose your money

SHP2028

"Fast Delivery but sent the wrong item..."

Fast Delivery but sent the wrong item...

"Paper towel"

The paper towel delivered is not what I ordered, I emailed there customer service but have not had acknowledgement.