"If I could give true auto no stars I…"

If I could give true auto no stars I would have. I had my policy since December 2019 and never use it paid $200 every month my deductible supposed to be $100.00 dollars. True auto fought with the company that was to fix my car on their prices and labor charge. Which is so unfair because we pay what True Auto want for the extended warranty. I call upset so they just canceled my policy without a phone call to me before they did it. The rep Josh said it sent a red flag 🚩. After the rep Josh explain to me what was covered I was ok with it.So basically I gave True Auto $200 dollars of MY HARD EARNED MONEY every month for nothing. I will never use this company again ,I will never recommend True Auto to anyone. And for other beware. So you want get you hard earned money taken.

"Representative worked well with me"

Representative worked well with me, was kind and courteous, He
described the policy for me and asked if I had any questions and told me that I could call at any time if I had additional questions.

"Drive safe"

Hi ,

So far so good , my car is still quite young ,

after I hit 80,000 mi. I might or might not need your services 😋

any who , I like to play it safe !

Best Wishes ,

Larry Garcia

"Most TERRIBLE CUSTOMER SERVICE"

Most TERRIBLE CUSTOMER SERVICE. I went through 3 days of headaches and 6 sarcastic agents over the duration of those 3 days trying to get my REFUND back. I should’ve checked the reviews and did more research on this “business” before I paid for the scam-like coverage. “Agent Robert Neal” gave me the wrong extension to his phone incase I needed more understanding of the policy but I talked to “Juan” instead amd “Juan” never heard of “Robert Neal” ...to top it off “Agent Matt” was being disrespectful and got a piece of my mind for being a rude BUTT-PLUG...but I’m Happy I got my $299 back today.

"Was an informed and helpful experience…"

Was an informed and helpful experience dealing with car trouble, done on a timely basis with choices in my control!

"Great company"

Great customer service, easy to work with, and claims process is easy.

"My Representative Micah was very…"

My Representative Micah was very informative and answered all my questions. He made it easy for me to understand my policy and coverage!

"My agent was knowledgeable of my car"

My agent was knowledgeable of my car. He gave me several options. I picked the best coverage for me. Thanks True Auto! Pleasure to deal with...

"You were there for me when I needed…"

You were there for me when I needed help. I really appreciate all your help today when I called and Spoke to customer service. Thank you.

"True Auto provided outstanding customer…"

True Auto provided outstanding customer service and answered all my questions thoroughly. If I have to file a claim, I trust this company will stand behind me.