"Can’t fault these guys at all"

Can’t fault these guys at all. If there is ever an issue, it’s resolved when I put the phone down! Keep up the great work. And well done Michelle for always being on the ball and excellent customer service.

"A huge thank you to Michelle at NWH for…"

A huge thank you to Michelle at NWH for allowing us to schedule each day various different recycling solutions on a sensitive inner city centre site. The on site survey service allowed us to find efficient solutions on a timely and cost effective basis

"We have used NWH for a while now and…"

We have used NWH for a while now and the service has been excellent. The skip hire is as hassle free as can be. Michelle Grealis in particular plays a huge part in that. She’s always available and will go out her way to make sure you have the quickest response and best service. A great person and company to deal with.

Greg

"Thanks to Neil and the team"

Wanted to leave some positive feedback for Neil Robb and the team at NWH. Our last few jobs have require skips at awkward locations and at awkward times and nothing has been too much trouble.

Top effort guys, thanks very much! Be in touch soon.

"A company that go the extra mile!"

We have used NWH now for many years and have never really had any issues. If there is a problem they have always sorted things out for us quickly.
Just opened a new account for one of our places in Leith recently and the process was very smoothly completed thanks too the rep Michelle.
We recently had an issue with our staff not separating the waste properly and Michelle was down on her knees helping me pick up and separate the waste.
Obviously a company that will go the extra mile for you. The help from Michelle will not be forgotten.
Thanks again.

"excellent customer service"

I just wanted to send a little note of appreciation about one of your drivers.( Nick, a bulker driver, usually M30NWH)

He has consistently went above and beyond over the festive period, giving updates on timescales , waiting times, issues at our contractor depots(which would affect our haulage)for example weighbridges closing earlier than stated.
Or for example this morning notifying me that there was an issue with his trailer and that he would be back on site asap with a replacement. He is so friendly & helpful
towards all our staff. In this day and age where customer service is often not a priority he has shown what great customer service is.
He is a real credit to you and your company.

So on behalf of myself & my team we would like to say thank you and if you could also pass on our thanks to Nick that would be deeply appreciated.

I would also like to say that all the drivers & staff I have had dealings with from your company have always been polite, courteous and helpful
Superb Service

"Superb service - Thanks Nicola"

Thanks Nicola - ticked off my final to do list before Christmas after months of chasing waste transfer notes from the Broker with no avail!

"I wish to be able to just give zero…"

I wish to be able to just give zero star.
Absolutely rubbish management system.
Waste of time and money if you make any sort of business with NWH GROUP, DIRECTORY.
eventough they bring any business or platform down with themselves.

"Issue resolved no drama."

Been with Nwh for a while now. Generally never a problem. Had a small issue recently, to be fair road was closed so it was harder for them to get to my bins. However spoke to Daniel and he got it sorted. Every Co. Can have an issue now and again, it's how it's dealt with that's important.
Thanks for the great service.

"Always enthusiastic to provide a good…"

Always enthusiastic to provide a good service

Especially able to quickly sort any issues and drivers keen to help too.