"Incorrect quotation on website"

Disappointing service when trying to hire a skip for domestic use. The price quoted on the website was incorrect by £80 (price was for hire in Scotland, not England) - significantly more expensive than their competitors - and this was only highlighted when the company called to take payment. Unfortunately the company would not honour the price they had quoted. It is not made clear when booking a skip online that bookings are not actually completed online and you need to await a call from the company to take payment. As I booked on a Friday night, by the time they called on Monday and explained the quotation was incorrect, I was unable to get a skip delivered on the day I wanted from another company. Please make sure your website is accurate so other potential customers are not misled and inconvenienced.

"New customer "

Never ordered anything before but the staff were so helpful And informative. Big shout to Lisa for her brilliant customer service.

"Great service, great value!"

Great service, at the best price!

Shiv from the Edinburgh branch was absolutely fantastic!
She took the time to eplain all the costs, billing & services I required.
A pleasure to deal with.

"Wonderful service from Siobhan this…"

Wonderful service from Siobhan this week. Account set up swiftly and immediate collection was organised. We look forward to seeing the same level of customer care going forward.

"Helpful Driver"

I've been with NWH for a few years now and find them really good to deal with and always very responsive.

I wanted to make special mention to a driver that helped us yesterday, Colin Jamieson, our bins were in a mess as someone dumped black bags in our recycling, instead of refusing pick up he sorted it all out and was really kind and helpful. Waste disposal is stressful for businesses during busy periods so this was really appreciated. Many thanks

"Great service for skip hire"

I used NWH to hire a skip for some home and garden work. Service was excellent throughout, a thank you to Lisa G in the office team and Billy D the driver.
Skip was delivered bang on time and collected the next day after the call to arrange. Would recommend.

"Excellent Response to request"

We had forgotten to put our bins out and got in touch with nwh group to see when they could come for them. We were sorted within 30 minutes incredibly quick response to resolve this, we have not regretted moving to them this year, excellent service

"Great Service"

We deal with lots of Waste Disposal companies throughout the country however we have never had this level of service from any of them. Our Account Manager, Michelle Lindsay from the Glasgow branch has provided us with a brilliant service. She maintains regular contact with us and tries to accommodate our requests. She is really good to work with and clearly enjoys her job. Thanks Michelle credit where credit is due

"Rachel has been fantastic made the…"

Rachel has been fantastic made the whole experience easy and efficient thank youX

"Quick Response"

After a phone call to Finlay on Friday mid morning that we needed the 40ft yard collected and a new one delivered that day ASAP. Finlay and his team had it done by 330 that aloud us to work and finish the move over the weekend which is great for a new account

Thanks Ryon