"They promise the world and deliver nothing"

They indicated they could repair a Piccolo Xpress Analyzer. After about $2400 in fees, they sent back the device with the same errors. They asked for the device back to run further diagnostics. They held the device for another 3 months with minimal updates and have now ghosted me after I demanded a refund. Stay away from this company like the plague and learn from my expensive mistake. Never again.

"Our veterinary clinic uses specialized…"

Our veterinary clinic uses specialized diagnostic equipment, and when one of our ultrasound machines started glitching, we were worried about patient care. Acme Revival handled the situation with utmost professionalism. They not only repaired the machine quickly but also provided a temporary solution so we could continue operating without major interruptions. Their expertise in handling sensitive medical electronics is unmatched. Highly recommend their services

"As a restaurant owner"

As a restaurant owner, our POS system is critical during peak hours. When our main terminal froze during a Friday night rush, Acme Revival was a lifesaver. Their technician, Raj, arrived within the hour and diagnosed a software conflict. He fixed it on the spot and even optimized the system for better performance. We haven't had any issues since.

"Our office relies on several high-end…"

Our office relies on several high-end networking switches, and when one started overheating, our IT team was stumped. Acme Revival came highly recommended by a partner company, and they did not disappoint. Sarah from their team was not only professional but also took the time to explain what went wrong and how to avoid it in the future. The repair was done within two days, minimizing our downtime.

"We run a small packaging plant"

We run a small packaging plant, and last month our label printer completely stopped working right before a big shipment. I called Acme Revival on a Saturday morning, not expecting much, but they surprised me. Technician Mike arrived within a few hours and stayed late to get it fixed. He even walked me through some maintenance tips to prevent future issues. We managed to meet our shipment deadline thanks to their dedication. Truly grateful for their reliable service!

"unethical storage fees"

They charge unethical storage fees. When the fees go unpaid, they will sue you. Do not do business with this company.

"Fees on Fees"

Fees on Fees
1) Cost of repair for my circuit board was only a 5% difference than a brand new board.
2) After attempting to call multiple times and leaving messages never heard back until I was informed I was being charged storage fees of $25/day and had accumulated over $500 in fees (looked back and was not given any notification that fees had begun accumulating). Even when going back into the agreements it is not listed what the storage fees are but only that they will be charged. When asked for more information or why I wasn't told that fees were adding up I was told my amount would not be adjusted and to simply pay it. Was also told that they do not check messaged and only respond through email (after I had been waiting for a reply to my messages).
Garbage customer service, and felt like a scam cash grab. Go elsewhere

"Spectrophotometer repair"

We sent a Spectrophotometer in to repair a "motor error". They responded quickly saying they could repair the unit for $1000. Wanting the equipment back as soon as possible we overnighted a check for the repair. Then at the end of that day, after the check had been sent, they said they could not fix the unit and a lesser diagnostic fee was due. I requested twice for the $1000 check to be returned so the lesser amount could be sent. Crickets. I'm betting I will not hear anything again.

"Outrageous repair quotes, abusive "storage" fees, appears to be a scam"

We sent a lab power supply for repair, and received a repair quote that was more than twice the value of the equipment. Requests for more details on the nature of the problem and proposed repairs were answered with nonsense obviously generated by AI.

While deciding how to proceed, Acme began applying "storage fees" of $25 per day, which they happily point out we agreed to in some fine print somewhere. Their normally-responsive email update system went silent until the accrued storage fees vastly exceeded the value of the equipment.

Their business model appears to be to collect "diagnostic" fees and storage fees, and/or end up owning your device once the fees exceed its value.

"Ridiculous quotes, no phone support, sketchy business practices"

I have a refurbished oxygen concentrator that needed repair and maintenance. The company I used to use stop doing these items so I started looking for someone to take their place. I asked them to use a prior invoice from the last repairs I had done to give me an estimate of how they compared, they refused to do so. So I took a chance and sent it to them which cost almost $100. Their quote was over $1200, I could replace it for $400 and new they are about half that. They are charging me $89 for the estimate, no wonder they wouldn't give me an idea before I shipped it. I told them to keep it, but they said they would charge me storage. If you have a choice, go to someone else. Oh and you can't call them.