niyis.co.uk

Food, Beverages & Tobacco
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393 reviews
Overall Rating
Customer Reviews about

niyis.co.uk

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Dee

5.00/5.00

"Customer service is great and personal…"

Customer service is great and personal and items are competitively priced

19/07/2021

Helnise Afonso Dos Santos

5.00/5.00

"It my first time shopping here"

It my first time shopping here, everything well packed and fresh. Everything absolutely perfect 👌🏽 ❤️
My favourite online African shop ever

13/07/2021

Alice Eseola

5.00/5.00

"Excellent packaging and delivery"

Frozen items were properly packaged and delivered within the given time frame. Highly recommend

12/07/2021

MSS

4.00/5.00

"items arrived with all labels removed (RESOLVED)"

items arrived with all labels removed, no freeze date, no slaughter date, no farm of origin code, attempted to request this information from Niyis but my emails were ignored, we have been unable to use the products we have purchased due to the above, samples have been given to Food Safety and HSE England, will update once more information received.

UPDATE** Niyis have kindly now provided all the information requested as per above, thank you for the service.

09/07/2021

ANDREW

5.00/5.00

"This was my first experience of…"

This was my first experience of shopping with Niyis. The goods I ordered were delivered promptly and in good condition. A very efficient service.

08/07/2021

Silviya Beleva

5.00/5.00

"The best"

The best number one

08/07/2021

Annabelle

4.00/5.00

"Great experience overall"

This was my first purchase from Niyis and I must say that I am pleased with the customer service. I did have issues when I wasn't sure when I was to receive my package but as soon as they called me, they apologized and reassured me about the delivery of my items.

My items came in good condition and even though I was wary about the condition of the frozen items, they came intact! I was also very pleased with the quantity of the turkey and fish I bought.

They also sent a cute thank you card, note, and key holder gift which was really thoughtful. Oh and a £15 voucher too! I will definitely be using that voucher soon. Haha..

My experience ordering on the website was quite seamless as well. It was wayy better than another more popular African store I tried to order from.

Overall, I was pleased with this experience and will definitely be shopping for my Nigerian items here.

Lastly, I noticed that this is a new company and I would say I am quite pleased with the experience. I hope they keep it up.

Rooting for you, Niyis!

07/07/2021

***

5.00/5.00

"Amazing service ❤️"

Amazing service ❤️

01/07/2021

TA

5.00/5.00

"Great service ,good communication and …Great service"

Great service ,good communication and quick delivery.

30/06/2021

Anne B

5.00/5.00

"Excellent customer service"

Excellent customer service! Food items carefully packed with zero chance of spillage. Swift delivery and great competitive pricing. Overall, great shopping experience!

27/06/2021
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