"Infact I had a terrible experience with…"

Infact I had a terrible experience with the food store last week. I ordered online as early as past 7am for a next day delivery. They confirmed payment but did not mention delivery. I took a day off to receive a delivery of £148.83 order which included meat and dry food.
Their communication was very poor, I was the one chasing them for delivery update.

- they failed to deliver on the next day.
- they kept pressurising me to receive it on the Thursday but i emailed i would be at work.
- I cancelled my order on the Wednesday.
- they prolonged my refund and deducted over £60 and planned to refund over £80 which will take up to 7 days after a week of placing the order so in total refund will take 14 days.
- I will definitely not recommend this company to anyone. They are not straightforward at all.



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"Great quality products and affordable…"

Great quality products and affordable prices. Customer service was excellent too. I would highly recommend!

"Quick shipping"

Quick shipping. Parcel arrived on time and in good condition

"Excellent and fast courier"

Excellent and fast courier, products delivered in good quality

"Fulfilled perfectly"

The order was fulfilled perfectly. All thoroughly wrapped. Quick delivery and great communication with niyis. Very happy.
I only wish the website would have an easy overview of all products. I missed some things I wanted, even though I thought I have seen everything. Niyis promised an update soon. Looking forward to it.

"Excellent service"

Excellent service, fantastic fresh products

"Good Customer Service"

Good Customer Service. The delivery man was very polite and professional.

"Great but don’t advertise discounts if they don’t work"

The last star is for the false advertising on discounts. I’m told to provide email and get a discount but when I input the discount code on checkout it’s not valid. Apart from that, everything ordered is always top notch

"Arrived on time and quality products."

Arrived on time and quality products.

"Excellent service"

Excellent service, quick, and of great quality, especially the Uha came fresh and green. Will recommend.