"Fresh items"

Fresh items

"I have tried other African groceries…"

I have tried other African groceries store but I keep coming back. Niyis is just the best

"THEY TRIED THEIR VERY BEST TO MAKE IT RIGHT"

UPDATED:

Thank You BC for the courtesy call today.

I was called by the CEO, and I understand the process of investigation, and he mutually understood my concerns and the offer I was making to him. I am happy that a resolution was found.

I will be sending you the items through the post, hopefully, on inspection, it will make more sense to you.

However, I really do appreciate the time and effort the Founder of this company went through in bringing this to a close and finding an amicable solution for both parties.

I really do appreciate it. My last review has changed since, as there is a positive update to write about.

Yes, I will be shopping again, as their Yams and Plaintains are super fresh. I have given him a 5* from a 1*, because, BC really did try to make it right. Although he didn't believe me to begin with, isn't the issue, as sometimes pictures aren't always clear. But hopefully, when he sees the products he will understand.

Niyis has protocols to protect themselves and customers, this is important in all business. I respect that. Great lessons learned all around.

Thank You Niyis!

"All went well. Professional company"

Communication

"Arrived quickly"

My product arrived quickly & I am happy with what I have received.

"Amazing"

Fast and quality shipping never had any problems!

"PROMPT RESPONSE TO MY COMPLAIN"

Honestly,it's my first time ordering from your store and I must say I appreciate the PROMPTNESS you use in reaching out to ROYAL mail on my behalf.Thank you.bu can I state respectfully that your items are a bit more expensive from where my partner orders.please sir can something be done about it?thank you

"Good communication and prompt delivery"

Good communication and prompt delivery

"Good choice of products and well…"

Good choice of products and well packaged.

"Great customer service and fresh…"

Great customer service and fresh products. Very good quality foods.