Just Helpers

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Just Helpers

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Suzy

5.00/5.00

"Fab team, really recommend "

I used just helpers for 5 years- our helpers were fab and the whole team were so helpful and communicative.
Would highly recommend.

17/02/2025

Robyn RJ

5.00/5.00

"Really great service!"

I have been with Just Helpers for a few months now and I am really happy with their service! Customer service is excellent. They are really responsive and happy to work with you regarding changes or issues.
Very professional.
My cleaner Milena is brilliant. She is very hard working, great at making the place feel sparkling clean and tidy - i'm very grateful for her help. She often goes over and above to provide a good service. She has good communication and is always prompt. She is lovely and kind, and all-round great cleaner.
We've had a really good experience with the cleaning. Thank you!

13/12/2024

Sarah Jones

5.00/5.00

"Our helper is fabulous"

Our helper is fabulous. She cleans efficiently and to a high standard but also does a great job of tidying - and is especially considerate of my five year olds things and space. I love it because I get to enjoy a clean house, and my little one rediscovers toys as they’ve been laid out in different ways or put into her den to explore.

The company is not the cheapest but I value the transparency and clarity on pricing, and I think my helper deserves paid holidays and a fair wage.

27/11/2024

Laura Collins

5.00/5.00

"Everything has been great with Just…"

Everything has been great with Just Helpers. Their cleaners are highly skilled and reliable, the office staff make everything easy, and I really appreciate the ethos of the company. We’ve been very happy.

27/11/2024

Rebecca Wilson

5.00/5.00

"We've been happily using Just Helpers for…"

We've been using Just Helpers for almost a year for our office cleaning. We have had great and consistent helpers who work to a high standard. When our helper left, the transition was managed really smoothly by the team at Just Helpers.

26/11/2024

Cecilia

1.00/5.00

"Would not recommend "

Would not recommend
We spent a lot of time researching ethical cleaning companies and were delighted (initially) when we came across Just Helpers. However, from start to finish we had a really disappointing experience with this firm.
We invested time upfront giving the team a virtual tour of the house and talking through exactly what we'd like done, we were assured someone would contact us with details of a cleaner and update us on next steps, we waited weeks and followed up a couple of times, only then did they come back with a response about having found us an excellent cleaner.
We were excited to meet her, excitement turned to frustration, when the cleaner turned up almost 30 minutes late (I had arranged my work schedule to meet her and show her where all the products were/answer any questions etc, so this was disappointing from the off), no apology or explanation, she then said she hadn't been given details about what was going to be expected of her (despite us giving our time to provide a very clear set of requirements and a virtual tour of the house).
The cleaning company assured us that she was excellent, except she missed really simple things and her attention to detail was poor. A big issue for me was that she didn't properly clean our babies bedroom, she also used the wrong products on certain surfaces.
Just Helpers sent a lady from the firm out (she turned up unexpectedly, giving us just 30 minutes notice at one of the cleans) to see how the cleaning was going and she confirmed that the cleaning was below the level they would expect - despite the firm assuring us that they had secured an excellent cleaner...

Juggling working full time and managing our new baby is tough, we were really hoping that securing a good cleaning company would make our lives easier - it didn't, in fact, it had the opposite effect, it was really stressful.
We fed all of this back to the firm who said they could send a new cleaner out and would be exploring the issues we raised fully, but by this time we just needed to be able to trust a firm that said they could send a good cleaner and they would arrive at an agreed time and know what they were set to do. I would not recommend this service.

18/11/2024

Admin Lothbury

5.00/5.00

"Diago The Super Star"

Diago who cleans for us at St Margaret's is an absolute STAR!

Our building has never been so clean.

Thank you for sending him to us.

29/02/2024

Sara Walker

5.00/5.00

"We love our helper!"

Our helper Carolina does a wonderful job cleaning. She saves us so much time and is always cheerful!

23/01/2024

Robert

5.00/5.00

"Five star cleaning services"

I couldn't be happier with the exceptional service provided by Just Helpers! From start to finish, their agency has been an absolute delight to work with.

The cleaning services they offer are top-notch, maintaining a level of cleanliness that met our very high standards. Sabka, in particular, has been an absolute gem. Her dedication and attention to detail truly set the standard for outstanding service.

I highly recommend Just Helpers to anyone seeking professional and reliable home cleaning services.

Thank you for making our lives so much easier and our home so much cleaner!

21/11/2023

Felicity

5.00/5.00

"Sparkling clean"

I just got home to our beautifully clean flat and it gave me (as it always does!) such a boost. Everything looks immaculate. We're so pleased with Diego's work.

14/09/2023
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