"Dirty and run down property."

Recently stayed at one of the properties this company manages. Lucky Charm, it was run down, dirty not equipped with cutlery, glasses etc. it was so dirty that the dirt was hanging off the fans, all the walls had marks on them and only 3 chairs on the lanie when the villa sleeps 10. Paid extra for a 4 burner bbq and got a 3 burners with no tools and it cost more than website stated. Especially liked the supermarket crate in the pool area to use as a table. Absolutely horrible villa.

"Extremely surprised"

This company surprise me and as a business owner I'm impressed I had gone on many websites and complained but the CEO Steve personally reached out to me and explain the situation and apologize for the experience I had and guaranteed me a full refund he also guaranteed me that if I ever had any issues down the road that I could personally reach out to him I'm very impressed with the way he handled the situation and how it prompt he was to get him back to me with that being said this company deserves a second chance

"Screw up…"

The resort home that I paid for was not the home that I ended up staying in.it wasn't clean had bugs and flies you couldn't even get in your vehicle for the flies coming in are the front door of the house. All the appliances were old I had to go out and buy a set of pots to cook in for the week. And when I spoke with the lady about my booking she said she emailed me about the change in the homes and I told her I never received that emailed she didn't apologize just said call the office in the morning. I will not ever booked through them ever again. When spending your money you want to be comfortable and I was not so its a no for me never again.

"The location was great"

The location was great! The house was beautiful!! The pool was marvelous we can not wait until our next family vacation! We definitely will stay again!! Thanks Villa Direct🏖❤️❤️❤️🤩

"Windsor Palms"

stayed at Windsor Palms for 2 weeks in october 2019 and had a great time. villa was fantastic. had a problem with a sprinkler head hosing the pool and patio area but villa direct sent someone to fix it the same day, many thanks villa direct and Tom the handyman for sorting it. this was the first time i have used villa direct and found the whole process easy and straightforward. when we come back again (hopefully) these guys will be top of my list. many thanks again from the Turnbull family Northumberland England.

"We stayed in Calabay Parc"

We stayed in Calabay Parc, Montara Drive. The villa was very comfortable, extremely clean as was the pool and pool area. The beds were very comfortable and the area of Calabay Parc was perfect for visiting the parks as well as quiet on return from the park.
The communication between VillaDirect and myself was superb and they answered all my questions fully and promptly.
I would have no hesitation recommending this villa and Villa Direct as a company to go to and we'll definitely be back. Thank you

"Stay for four days"

Stay for four days, The place was great kids had fun in pool and there was enough room for everyone to have there on space,Had 2 houses the only thing was one house did not have enough wash rags. but every thing else was wonderful.


W.Taylor

"Awesome"

I have been using Villa Direct for my vacation home needs for the last couple of years the homes are big and beautiful. I didn’t want to leave. The lay away and stay is awesome and it helps me to pay for my home over time. I will continue to use them for my vacation needs

"I want to thank you for providing this…"

I want to thank you for providing this beautiful home for our vacation I really enjoys it it was very confortable for me and family my grandkids really enjoy the pool I will recommended to anyone who wants a great vacation I’m was very satisfied.thank you villa this was my Secound year with villa and it has been great...

"Orlando June 2019 Grace"

We booked this Villa for 7 adults all with en-suit. The villa had all the amenities required for our two week stay and would recommend to anyone going. Lovely sitting at the pool in the morning with breakfast. The location was fantastic 30 minutes from most of the parks and outlets. Plenty eating places and bars close by. Had a supermarket a 2 minute drive away. We did not use the communal area in this estate although it did always look quiet when we drove past.