"FALSE ADVERTISEMENT "

Completely miss-led on their product. Leads you to believe that you will be receiving a months worth of day by day plan personalised for your dog. This is not the case! You're paying for dubbed videos that you could just find on YT for free. Nothing personal to you or your dog at all. Also, makes you think that you only have to pay for the one time payment, but what they dont tell you clearly is that it is a monthly subscription and payment will continue to come out each month. Do not recommend.

"TOTAL SCAM"

TOTAL SCAM! Thought I made a one time purchase, then they charged me $79 two more times for a product I do not use and didn't authorize. Customer service is a joke and will not refund my money. This is shameful business practice. Dishonest and beyond shady!!!

"Videos are poor quality and most likely…"

Videos are poor quality and most likely narrated by AI. Mouth movement and sound do not sync up. Very aggravating. Not worth the money they charge. After posting this review I was contacted by the company with an offer to either remove or revise my review in exchange for one of the following: a full refund of my last payment, unlimited access to the lessons for an exclusive price of $29.99, or Free Dog Training Books. I chose the refund option for one month (I paid for more than one month but that's on me.) So they are responsive to customers (good thing) but I was not pleased with the product - regardless. But I upgraded the review from one star to two stars.

"I wanted to select to zero but couldn’t…"

I wanted to select to zero but couldn’t
I signed for a trial like everyone else and was stung with $159 taken from my account. I appealed to them to reverse as I am a pensioner but like everyone else has stated they don’t care
They gave my money that’s what it’s all about.

"Auto renewal seems like a scam"

Auto renewal seems like a scam, charged me $120 with no warning. Not a company I would choose to do business with again

"They just want your money"

I signed up for a one month plan…or so I thought. The next month they billed me and when I reached out they were not helpful at all and sent me a screen shot that had the one month selected. They then added something about it being a monthly subscription and told me that other than canceling the plan now there was nothing they could do. I wouldn’t use this company again because they hide and trick you into longer subscriptions than you think you are getting. The videos too are not great and I didn’t find their tips helpful either. They didn’t work for my dogs.

"They will steal your money"

I purchased a trial and some of the resources are fine. However, I was charged $80 after requesting cancellation due to the negative reviews. I emailed to confirm that I had been unsubscribed and was told I had not and that they refuse to refund. I will continue to fight for a refund. Horrible customer service and insane criteria for receiving a refund.

Editing to add:

They require three things to qualify for a refund.
1. You must cancel within 30 days. However, they don’t do the second non-consensual charge until 90 days after the initial payment, thus automatically making it impossible to get a refund. But wait, there’s more!
2. You have to provide evidence that you tried their garbage plan for seven days. How?? Recording full sessions of training for a week straight?
3. Also provide video evidence that their method DIDN’T work. Again, how??

I was told that I didn’t qualify for a refund because I had none of the three items required (which, again, was literally impossible because I didn’t know I would be charged 90 days later). I argued with “Audrey” about it and she said that I would not be receiving a refund and “thank you for your understanding.” So then I went to PayPal and told them about the fraudulent charge and they refunded me. AFTER THAT I got an updated email from this trash company saying they reconsidered and would go ahead and refund me “as a courtesy.” 🙄🙄🙄

I encourage other people who were stolen from to consult with PayPal and report this company.

"J aimerais que ca soit en français et…"

J aimerais que ca soit en français et non en anglais

"Helpful topics"

Helpful topics. A bit too long in the background . More focus on what to do to correct would be helpful, with shortening the segments.

"They charged my account without my…"

They charged my account without my knowledge. I have cancelled all connection with them. BEWARE!