"Impossible to cancel sub, company stealing money"

I was curious about the product so I paid the like $2 fee to have a plan sent to my email. They say they will auto charge you for a subscription but have absolutely no way of cancelling it on their website and no way to opt out when you do the trial. When I asked them to refund me as I never wanted a subscription they continued to push me and try to harass me into keeping my subscription, when I expressed I never had an interest in a subscription and now will never have an interest due to their harassment and that I just want a refund. They said they will partially refund me so I can "continue to enjoy the service". Just absolutely ridiculous and a cheap ass way to steal people's money. I never should have paid the small fee for the trial.

"I wish I had seen this"

I wish I had seen this, same as everyone else, got 1.99 book and today took £49.99 from my account. Have reported them to PayPal. Disgusting, nothing says about 49.99 no email as they state. Well I am like a dog with a bone, until I get my money back, I won't let go so take note!!!

"As noted from someone else- I never…"

As noted from someone else- I never agreed to a $50.00 monthly fee, and only agreed to a $2 purchase of an e-book. I can't get hold of this company, and I'm searching for a refund. STAY AWAY!!

"!!!!! SCAM !!!!!"

!!!!!! Scam Scam Scam Scam !!!!!!
!!!!!! Stay away !!!!!!!
I have paid 0.99 to download a PDF which claimed to be supportive for dog training. Not only was this PDF never available, but then all of the sudden I was charged 49.99 for something that I have never signed up for.
There was no welcome link, there was no welcome email, there were no explanations whatsoever !!
When typing in the site name, to try and find out what exactly this site is about, there is a start training button, and nothing else !!! There is a literally not even a menu or an impressive, or anything that would show that this is a serious and truthful business!!!!
This link to the alleged amazing videos for training was never accessible.
The PDF was never downloadable.
This is the worst.
And then the support team started to send me emails about how important it is to use their training, to do everything possible for my dog.

In my endless answers, I have repeated that I have never used their training, I have never accessed their site, I have never downloaded anything! And I am not interested to do so in the future! Ever!!

Then they came around and offered me half of a refund - still claiming that I have signed up for it, and claiming that this is a one time offer that I should not decline.

**** Update *****
Persistence pays off - they have refunded the complete sum!

"Bad videos, $50/mo not revealed without prompting"

I filled out a detailed survey about my puppy and the issues we are dealing with. They promised a tailored plan for him. They gave an introductory 7-day price of $1.99 but didn't say anywhere what the full price was. When I logged in, all they provided was a series of canned, poorly dubbed videos that were not even remotely personalized and didn't address puppy issues like potty training. After the first several lessons, they were locked, so you couldn't even skip things that your dog doesn't need to work on. I checked the account info for the monthly price going forward and it wasn't provided.

I contacted support and they told me the cost would have been shown in the initial materials, but it wasn't. So, to recap, no price upfront or in emails or account information. Turns out, it's $50/mo for canned, badly dubbed videos.

I had to email to cancel and when i did, they asked why so I told them and they tried the "stay and we'll give you a great deal." I said no again and they tried "these lessons will help you get closer to your pet. You want to get closer to your pet, don't you?" I can think of 1000 other ways to get closer to my pet that don't involve paying $50/mo for canned, poorly dubbed videos.

"STAY AWAY"

STAY AWAY! This is a well set up scam. I never signed up for a monthly online dog training for € 49.99! Neither did I receive an email where this is announced (as they claim). I only bought a online book for €1.99 on a trial basis. Never was a monthly training mentioned!
Fortunately I always use paypal for online purchases at unknown companies and they are with me and refunded the first month!

"This is a scam"

This is a scam. Don’t use them. Try to cancel and I was told I was getting half my money back and of course I didn’t.

"Scam scam scam scam scam"

Scam scam scam scam scam. Tried to email to cancel the €0.99 trial and they wouldn’t so I had to contact PayPal before they took €50 like they seem to from everyone else. Stay away!!!!!

"This a scam to get maximum money"

This a scam they of a cheap reasonable price 7 day trial then took £49.99 which they said they sent details of in the welcome email. They did NOT. They put a loose mention if renewal with no dates or amounts. They told me that they had charged me 2x the bi-weekly amount of £24.99 - to watch videos??!! This site is designed to get you interested and then scam you for maximum money.

"Absolute SCAM £49.99 Taken from my…"

Absolute SCAM £49.99 Taken from my account today. No way of contacting them. I'm hoping PayPal will refund me.