"Total scam"

Total scam! I signed up for what I thought was 1 course at a reduced rate. Turns out it was a subscription.

The service itself is terribly dubbed and doesn't provide real value.

They charged me for 3 additional months and would only refund 1 month.

They are scammers counting on folks biting on the reduced rate and not consenting or realizing it's a subscription.

Update: I have received a refund for the 3 months I was charged.

"Subscription"

I didn’t check reviews about this company before subscribing which was a mistake. Money taken despite repeated unsubscribe requests. Have cancelled via PayPal and reported the company to them.

Updated review-I have now been told I will receive a refund which I am pleased about.

"This is absolutely a scam"

This is absolutely a scam. I took the three month package and now have somehow continuously been charged, despite determining early on that the content was absolutely awful, terribly dubbed and of very little use. They will not cancel so I've logged a case with my bank. Do not engage!

"Total Scammers"

I went to their web site and now they think they can charge me monthly. They are crazy. If I do not hear back from them in the next couple of days I will reverse the charges. What a rip off!!

"Beware! NOT AS ADVERTISED"

THIRD FOLLOW UP: Oct 3, 2023. Doggy-plan responded with a reply that implies that the problems with this company stem from my misunderstanding of monthly payment terms. This is a false assertion on their part. I initially paid for several months of online dog training service, and never entered the automatic subscription renewal period. I simply didn't receive confirmation of online purchase or the customized plan for training my dog email, which caused me to cancel and request a Satisfaction Guarantee refund.

SECOND FOLLOW UP: Oct 2, 2023. I was pleasantly surprised to receive a refund notice that Gentenox Enterprises Limited (the company that showed up on the billing) issued a $46.39 USD refund through PayPal. I will reward the company with 2 stars for having reluctantly honored their guarantee.

FOLLOW UP: Today, October 2, 2023, I received a message from "Emma" of Doggy-Plan Support Team, that I can expect a prorated refund of $46.39 in 5-7 days. This concession came after 5 attempted renegotiations of the Money-Back Satisfaction Guarantee. If you, also, decide that you made a mistake in subscribing to this service, be prepared to experience emotional manipulation (We thought you wanted to deepen your relationship with your furry friend.) and compromise {You can KEEP your subscription with a 50% refund of your payment.} I will issue a subsequent update in 7 days, which is the longest period I am told to expect before receiving my refund.

I didn't receive the promised confirmation email after subscribing OR the email that was supposed to profile a training program tailored for my dog. However, I WAS billed for the amount in full.

I just requested a refund and cancellation for nonperformance. I'll return with a report about how well they perform on the Money-back Satisfaction Guarantee part of their advertising.

"contact the support team for help"

They do not allow you to cancel, even after only 4 days. They do not respond to email, even repeated emails. They do not refund, even though it is clearly stated that they do. They continue to charge you. This is a money making grab.
The plan is not suitable for my dog, my dog is not hunger or food driven.

09/27/2023
UPDATE:
Doggy Plan has responded and refunded the subscription charge for which I am very grateful.
here is the info I did not have; to get a response, you need to communicate with their support team, and they will respond and actually act on your complaint.
The doggy plan training is still not suitable for my dog, it may be good for you though.

"Scam"

Scam. As others have mentioned, they basically do not allow you to cancel. I have now gone back and forth with them four times trying to cancel and they will not confirm. Rather they just make additional offers. The introduction video was badly dubbed and said here are the guidelines, but guidelines don't really work... What a waste.

"I should research more!!!!"

Bad choice on my part not checking the reviews for this company.

"One star because you can’t give zero!"

I was quite taken with the advertising and decided to take a closer look on their website. All looked good and they offered a 1 month plan, 3 month plan or 6 month plan. One month more than enough for basic puppy training so I signed up. The videos are APPALLING. Very, very long and dubbed into English which is very off putting. Found it very difficult to scan through and find the relevant information so was pleased I had only paid for one month. Imagine my surprise when a month later £49.99 was taken from my PayPal account. AT NO TIME EVER WAS THERE ANY INDICATION THIS WAS AN ONGOING SUBSCRIPTION. AVOID AVOID AVOID
Put a complaint through PayPal and have received a refund and also an email from DoggyPlan pretty much asking that I change or delete my review as the £49.99 has been refunded

"Don't waste your money."

I made a bad mistake and forgot to check TrustPilot before wasting my money on this.

There is no way to check your account information or see if/when you are going to be billed again. The ONLY way you can make sure you're not going to receive a surprise charge is to cancel it on the PayPal side.

Before going to PayPal for this, I wrote to them to ask how to view my account/subscription information and the email response was "how to view the videos" lol - like I can't see those right there on the front page.