"Fee charged but inability to access"

Paid initial fee but could not access information. Company then automatically debited further and larger fee. NOT HAPPY with outcome.

"Hard to leave £49.99 monthly"

Hard to leave £49.99 monthly. Now on request to leave asks us to stay with 75% discount ongoing. Wish I read read trust pilot reviews sooner rather than waste £600.

"Taking money from people, who love their pets!"

I would not have signed up for this trial if I would have known that I was first going to have to pay 9.99 dollars. Then to find out they took another 49.99 ! I was extremely upset. I contacted this company immediately. I wanted my money back, I wanted a refund? which they did NOT ! They told me that they charge me 24.99, first part and the second. Which was a total of 49.99. Which was written right under the submit button, which I never saw or read! I thought it was a trial! A freaking trail! Which in ( I believe) was 5-7 days. But when I saw 9.99 taken out of my account, I thought that was a red flag ! No sooner did they take the 9.99 dollars, they took 49.99 dollars! They will not refund my 49.99 dollars either! Which is all happening in the trial period! They did contact me away. But will not refund me, which is during the trail period time line! Scammers! Do not use this this company!!

"SCAM!! PLEASE AVOID"

I had a terrible experience with this company This company is a complete scam and I do not recommend anyone. Their customer service is non-existent and they are only interested in taking your money. They took £49.99 from my bank account, I tried to contact them for a refund, but they ignored my emails. Stay away from them and don't fall for their scam.

"AVOID AVOID AVOID"

EDIT
as it turns out the information about their subscription charges is below the pay button- teeny weeny letters so don’t get caught. Hopefully their 🍆 is bigger and women can actually find it.

I bought £0.99 trial and £9.99 for the access to a course on aggression issues. Nowhere it stated they were going to take £49.99 a month. I asked PayPal to step in and refund the money (which they did) and stop any future payments. Doggy plan cancelled the whole account including the course I paid extra for. The lack of a cancel subscription button is really worrying . I did not have to go through the ordeal of trying to cancel the subscription and receive a refund which I bet I would never receive. Should have read the reviews beforehand.

"£49.99 just taken out of my account"

£49.99 just taken out of my account. I have been left with no monies to buy food and electricity. No number to call. I've emailed them and its saying 2 days before answer. I did NOT sign up for this. When will I get my monies back, if ever!!! Watch out for this scam company folks

"Scam"

Scam. They keep charging my card.

Zero security. Login with only an email. No way to cancel on the site. Never answer the phone.

"SCAMMY AS THEY COME - AVOID AVOID AVOID"

I recently had a disappointing experience with this company and would not recommend them to others. The website was offline for a couple of days, which made it impossible for me to access my account and cancel my subscription. When I reached out for support on Instagram, I received no response. Only after the website came back online was I able to access the FAQs and cancel my subscription.

Furthermore, the company's customer service was poor. In their response to my inquiry, they attempted to shift the blame onto me and failed to take accountability for their website being offline. They also focused on a minor detail instead of addressing the larger issue at hand.

Overall, I was not satisfied with this company's communication and customer service. I would advise others to COMPLETELY AVOID this product if considering using their services.

"It's a scam with no auto-unsuscribe…"

It's a scam with no auto-unsuscribe process.

"IT’S A SCAM"

IT’S A SCAM! AVOID AT ALL COSTS!

I bought a 99p info only via facebook! By accident entered the wrong email. Messaged them via facebook - they have assured me that the email was changed - it wasn’t! I took a screenshot! They tried to take unauthorised £49.99 but my credit and stopped it. Then them sneaky people changed the reference number and got the money that way. They aren’t responding to any comments on facebook or instagram and to my direct messages on messenger! Send them email via contact us option. But they still took the money! My credit card fraud department is dealing with it now! 😡