Housing Disrepair Helpline

Municipal and Judicial Services
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195 reviews
Overall Rating
Customer Reviews about

Housing Disrepair Helpline

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Consumer

5.00/5.00

"Block Sinks"

Block Sinks
Broken piggin netting
Damps and leaking
Broken windows handles

I recently moved into a new property where i had a feeling that some of the repairs were not upto the standard as it should before letting it out. After so many attempts to inform the council to get things done was failing and getting out of my hands, as I was very desperate and finding it hard to a point where I feel like no one is listening to me and had to just cope with the situation until my body pains also started to kick in because I am 7months pregnant and always had to take the water from the kitchen sink to the bathroom after cleaning with 2 stairs case.

I went to online desperately searching for how to report the council for ignoring me and find this website so easy just type in your name and number, and someone called me in just less than 5mins surprised.

Thanks to all the staff who took me through the process so easy and i am now waiting for the outcome.

20/09/2021

Angela Mann

5.00/5.00

"The helpful guys"

The guys have been extremely helpful, would recommend if you need any help no matter how small don't hesitate getting in touch

14/09/2021

kylie samuel

5.00/5.00

"Well I thought this company is very…"

Well I thought this company is very helpful with and understanding your feelings towards what needs to be done and why it has not been completed and they take your needs into consideration so I bless you and thank you for your understanding.

13/09/2021

Zil

5.00/5.00

"Very quick and efficient"

Very quick and efficient! Surveyor came out to survey within a day of my call. Staff are very helpful and stay on top of things unlike newlon housing association. Definitely would recommend if you’re having issues with your HA/council they will definitely help you out getting it resolved

13/09/2021

CAROLYN ROBINSON

5.00/5.00

"Offered continued help and support…"

Offered continued help and support with my case till the end

07/09/2021

Amy. Akhtar

4.00/5.00

"Very helpful they give really good…"

Very helpful they give really good advice . Recommend contacting them for advice

06/09/2021

Consumer

5.00/5.00

"Liam was extremely professional wuth…"

Liam was extremely professional wuth dealing with my claim

03/09/2021

Kerry Mcmahon

5.00/5.00

"Liam was a good help and very polite…"

Liam was a good help and very polite and helped wid the filling of the form and im verry happy with all his help today

01/09/2021

John Chapman

5.00/5.00

"Going without heating and hot water."

The property i live in, is a block of 35 flat's for elderly tenants. The heating and hot water were constantly going off sometime,s for long periods. Since getting in touch with Housing disrepair Helpline and getting publicity our problem is being fixed at landlord,s great expense.

31/08/2021

Graham Sherrington

4.00/5.00

"Work done but I would suggest you try…"

Work done but I would suggest you try everything before you sign as having problems with shower and needs a rain to dubber check for rain inside

27/08/2021
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