"Good selection of phones at great…"

Good selection of phones at great prices, easy to order and pay online. Communication about delivery was really good and the phone came very quickly. It was described as ‘good’ condition but looks like brand new to me! It’s all set up and working perfectly - I’m so pleased.

"lovely phone"

lovely phone, can’t tell it’s refurbished looks brand new!

"Affordable option."

Wanted a SIM free phone for my son.He of course wanted a Apple product, buying refurbished model made it a affordable option.
Ordered through Backmarket, phone supplied by Gecko.
Easy order process, delivery timely and well packed.
Phone received in excellent condition, appears to be working well.

"Quick delivery"

Quick delivery, phone was as described, perfect!

"DAMAGED MY PHONE BADLY"

I sent a barely used S22 ultra. Was initially offered £450, on the proviso that it's in good condition. It WAS in EXCELLENT condition, NOT A SCRATCH in sight, I sent it with the case and a sturdy box, with bubble wrap for extra protection.

They acknowledged receipt of my phone within 2 days, then took a further 6 days to evaluate my phone.
I sent a follow-up email and was on day 6 to query the outcome/payment.

I was then advised that my phone is in 'poor' condition, with many visible scratches and evident wear and tear, so it now worth £315. If I could upload pictures I would, as I took multiple pictures before posting my phone, it looked brand new.

I requested the phone back, then reflected and thought best to accept the offer since they're so deceitful I was concerned I wouldn't receive the phone back, so from £450 to nothing.
I sent along my photo's and asked for a second opinion. They refused and said they had shipped my phone that day. Presumably because they'd already damaged my phone after me initially refusing the offer.

I received my phone 2 days later looking dishevelled, with multiple visible scratches, DEEP EMBEDDED, PURPOSEFUL SCRATCHES!!! They kept the box and the case.

I'm furious and saddened that some people are this vindictive, I sent my phone in good faith and would STRONGLY advise AGAINST sending anything to these MALICIOUS COWBOYS.

"An absolute awful company to deal with"

Was selling an iPhone 12 Pro in amazing condition only one little scratch, I have photos to prove. They took 2 weeks to respond to me about receiving the funds to which I had to get the police involved for theft and fraud, eventually they offered me £76 which is a complete joke because I had precariously been offed £250 in a shop for it! They don’t have a Facebook contact page so that is complete lies, you can’t call them and they take weeks to respond to emails! I do not trust this company at all! I will be very shocked if my iPhone ever returns or if it returns in the condition I sent it in!

"Very quick delivery very happy with…"

Very quick delivery very happy with product too

"Very good service"

Very good service

"Fantastic."

Fantastic.
Items was as described. No blemishes.
Spec as stated.
Delivery was super fast.
Great service.

"Fast delivery and exceptional quality…"

Fast delivery and exceptional quality as well as a 24 month warranty …..cool!