"They are very friendly and very polite"

They are very friendly and very responsive as I sent an email to them and within an hour a member of their team rang me back and help me through the process, and when this was completed they passed my information on straight away and got my claim underway within 48 hours of the first email I would highly recommended them to anyone looking to make a claim.

"I find it very difficult to get…"

I find it very difficult to get responses to my emails. Especially to confirm whether or not my emails have been received.

"Friendly"

Friendly
Helpful
Simple to make claim

"Very helpful and polite"

Very helpful and polite

"Very friendly and well informed staff"

Very friendly and well informed staff. Helpful and they actually contact you when they say they will. I am only in the early stages of dealing with them. But so far it has been a pleasant experience.

"Brilliant service"

Brilliant service. Very fast. Within two days I received my documents and my medical appointment! Staff really friendly. Will use a again!

"Friendly and informative staff"

Friendly and informative staff

"Professional treatment throughout but …"

Professional treatment throughout but would have liked a bit more communication with regular updates

"Efficient staff"

Efficient staff. Really helpful. The online tracker kept me totally informed every step of the way and the couple of times I phoned with a query my case manager explained everything in full. Would highly recommend

"Exellent very pleased with your …"

Exellent very pleased with your service. yes I would recommend you to others