"Great dealership"

Great dealership. Utmost professionalism from the team.

"Hidden issues & Lack of Transparence. Do yourself a favour and avoid!!"

Shane tried to sell me a car that hasn't had a valid NCT in 3 years without telling me and conveniently omitting that little nugget of info when I directly asked about the cars history as we were close to putting down the deposit.

I was looking at a 2018 Tiguan Comfortline as part of a clearance sale at Johnson and Perrott. When I asked about the service history and condition of the car, Shane assured me that everything was fine and went on to discuss the number of owners, mileage, and other details. However, he failed to mention that the car did not have a valid NCT, which had expired in January 2022.

This crucial detail was not shown on their website, and at no point did he disclose it when discussing the car’s history. That’s misleading and unacceptable. An expired NCT means the car has not been officially tested for roadworthiness, safety, etc in over two years (since 2021 at least).

The fact that this dealership puts cars up for sale before putting them through official NCTs is a MAJOR red flag.

An expired NCT could mean hidden mechanical issues, expensive repairs, and means the car isn’t legally drivable. In this case, the Tiguan they tried to sell me hasn’t been road legal for over three years! If I had gone through with the purchase, I would have had to wait months to schedule an NCT—and who knows if it would even pass?

This is a basic and essential requirement for any car being sold, and failing to mention it—especially when directly asked about the car’s history—is unacceptable.

I was very close to putting down a deposit after my discussion with Shane, but thankfully, we decided to sleep on it. The next day, I paid to download the full car history myself, and lo and behold, there was a glaring issue that Shane conveniently left out.

I wasn’t planning on writing this review, but the more I thought about it, the more uneasy I felt about it around how misleading and dishonest this was. If this review helps even one person avoid the mistake I nearly made, then it’s worth it.

A dealership should be upfront about major issues like an expired NCT, rather than leaving buyers to figure it out the hard way.

I would highly recommend avoiding this place—but if you do fall in love with a car they have, triple-check all details yourself and don’t rely on their verbal assurances.

"I bought a new Peugeot 2008 to replace…"

I bought a new Peugeot 2008 to replace the Peugeot 2008 I got last year. This years model had only 6 months free connection to Navigation Pack and remote control compared to last year 3 years ( Nav Pack) and 10 years (remote Control). I didnt realise this until after I got the car. I asked if they would consider giving me this in my new car to compensate for the trouble I had with the 2024 car. Still waiting for an answer.

"Happy throughout "

Very friendly staff which explained the process of the order of the car. And when the car was ready to be picked up I got a thorough explanation of the features. And I even got lots of goodies.
Great experience throughout.

"Perfect product for me & great sales…"

Perfect product for me & great sales service

"Good service and customer care"

Good service and customer care

""Exceptional Service and Great Experience "

From the moment I walked in, the staff was welcoming and professional. My sales representative, Ian, was knowledgeable and took the time to understand exactly what I was looking for in a car. He helped me find the perfect vehicle that matched my needs and budget.

What really stood out was how transparent the whole process was. There were no hidden fees, and I felt confident in every step.I never felt pressured.

Ian went over all the features of the car to make sure I was comfortable with everything. He came with me for a drive in my new car before I drove it home to ensure I fully understood the controls and features. I couldn’t be happier with my purchase and would highly recommend Johnson and Perrott to anyone looking for a hassle-free and customer-oriented experience. Thank you to the entire team for making my car-buying experience a breeze.

"Very pleased to deal with"

Very pleased to deal with

"Service carried out within timeframe "

Service carried out within timeframe
Staff very helpful & explained what was done & the invoice

"Everything and Ian spot on."

Everything and Ian spot on.