"superb Spinny support"

Fantastic support from Mr. Biswa Ranjan during issue observed on buy car. quickly resolve the issue.

"Trust worthy"

So, I had faced multiple issues in regards with my vehicle that I purchased from Spinny, but when taken to the notice of Spinny im happy to report that Meenakshi Dawar from Spinny had taken all the initiatives to resolve the issues faced by me and were honest enough to accept the same and Yes they also compensated me for the inconvenience faced and showed their goodwill gesture and truly stood up to their promise. Im glad that they won a customer back.

Kudos Spinny

"Hello spinny"

Hello spinny team, thnk u fr ur service, bought a swift frm spinny, last month.
It was a special experience buying cr from spinnyy. Process was smooth , they are transparent, there are few things which I want to mention here.
First they are very processional in terms of dealing, explaining cars, you won't feel they are here to sell the cars, I feel they are helping me over the process.
Second team,
They got very good people around, everyone I came across was polite and explaining thing's more then I asked.
Thnk you shailesh nd team.

"Very good experience"

was searching for a good app to buy a used car my friend introduced me to spinny It was useful to search many cars and it gave many options with good prices. later with the help of spinny i got my first car. Im very happy.

"Spinny Mumbai Car Purchase Experience"

I have purchased Hyundai Verna Fluidic from Spinny Mumbai on 14th Jan 2021 . From test drive, booking to purchase the entire experience has been excellent

Nikhil was amazing and answered all of my queries timely always keeping me in loop .

I was apprehensive to buy car from Spinny after reading some of the reviews but decided to give them a chance anyway.

I have had amazing experience with Spinny Mumbai team and I highly recommend them

Great Job Nikhil and Spinny Mumbai Team

"They are cheaters"

They are cheaters, sold car to me on which challan was issued. Now from last 6 months they are unable to resolve it. And fraud is on such a level that RC also has been transferred on my name.

"Very pathetic service after…"

Very pathetic service after cancellation of booking post 13 days also I dint get refund amount when ever I call customer service they tell we have initiated refund but still I dint get refund amount
Very irresponsible service from Spinny customer service they don’t have turnover time

"Horrible people"

Horrible people, horrible company, Horrible service

"DONT Recommend"

DONT Recommend

I lost Rs.1,000,000/- notionally because of their insurance policy. Though they have good range of cars but the service is not of great. They compromise with quality of service that they assured.

Insurance part is were mainly we get injustice - As per the spinny company policy insruance valid for lesser than 90days, in this case they will get it from their end. IDV value was depreciated almost 25% i.e 6.48lakh to renewed value 4.8lakh, but the existing insurance company quotes IDV at 5.84lakh.

Price paid - 5,80,000/-
Insurance renewed - 4,80,000/-
Loss - 1,00,000/-

Assume if car met with accident very next day of insurance renewed and claim is only of Rs.4,80,000/- and loss of Rs.1,00,000/-

They get insurance done through Insurancedekho.com for discounted price, they compromise with major thing that plays in automotive emergency i.e Insurance. (May be they have tie up and that's why they get a big discounts)

I don't suggest you get impressed just bcos by the quality of car that you get here.

Every part of the body is important likewise insurance also important for the car with good IDV

"Worst Re seller for used cars"

I, had recently bought MAruti zeta at car from spinny showroom on 26th of December 2019, I would like to share my experience and concerns

Things were very good till the point I did not paid the amount for the car. On 23th December 2019, I and my family went to take the test drive for the car and we did block the car with Rs. 10k as the booking amount. On close inspection we found out some issues with the car and was being told that this will be fixed before delivery of the car. Following were highlighted
• Remote battery were dead
• Noisy Arm rest
• Wiper were not cleaning glass properly
• left side Fog lamp was broken
• Music system remote battery were dead
• Rear parcel tray issues
• Rear Seat not getting reclined
Out of which
• Noisy armrest
• Wiper issues
• Broken fog lamp
• Rear Seat not getting folded

Were NOT fixed even before the delivery of the car.
Based on the meeting on 23rd itself we discussed and told one of the executive that we would like to take delivery of the car on Thursday i.e.26th December 2019. And we were told that it will just take 45 min and car will be handed over to you...
On 26th December it took us more than 3 long hours as against 45 min.
While driving the car back home engine check light stated flashing.
The car was sent to Maruti on MONDAY i.e. 30.Dec.2019 for the following issues
• Engine check light problem
• Broken fog lamp
• Headlight not working
• Wiper issues

The car was there for one full day and came back on TUESDAY. ONLY 2 things were solved:
• Engine check light
• Headlight bulb was replaced
And the fuel tank was empty with fuel light on when it came back.
I used the car on 5th January to go out with family, again fueling it.
AGAIN ENGINE CHECK LIGHT started to come in 5 kms of use.
On calling the executive told me that on MONDAY i.e. 06.jan.2020, your car will be going to Maruti and will be sorted. Due to this fact I did not take the car to office and left it at home, going through public transport but no one took the car and no one called me to inform me that car will not be taken today.
The odometer reading while buying the car was 53823...
The issues related to check light started on 53832 and 53902 respectively…
The company gives a warranty of 10,000 kms or 1 yr.and it’s not even 100 kms and problem is not being solved .

And when I escalated the issue to the senior people, they took the car to Maruti service center again on 07th Jan 2019 and since then I am getting calls from n number of people saying that the engine is fine its sensor issues and Maruti doesn’t have sensor and car will be parked in Maruti and will take time. Each day I as the customer has to contact Mr. Abhishek for the follow up of the car and kept on asking when will the car come back to me.
On Monday i.e. 06th Jan 2019 I also asked customer care team about RC transfer, I was being told that the file is ready and will go for the authorities on one or two days. I specifically told them that I want to return the car thus do not transfer it to my name.
On Tuesday I start to get the sms saying that the car ownership has been shifted to me and New RC will come to my house soon.
This is how they take care of customers??
I am so unhappy that I want to give back the car.
If any of you need the screenshot for the evidences, I do have the proofs of the issues of car job sheet, and odometer reading.
Today being 3 month for the car and still here are the issues that are still un answered and I am living with those:
1. Rear seat lock is broken and it was not fixed by spinny
2. While giving ignition, there is weird noise(Faulty Ignition)
3. Front shocks are very hard and not work 100%
4. Steering does not come back to original position

People please read this whole review carefully,
I had a very bad experience with spinny... Ill not recommend any one for spinny now