"My Disastrous Experience with…"

My Disastrous Experience with Truebil:(Spinny) A Warning to All Buyers

Dear Customer Care Team,

I hope this email finds you well, as it comes from someone who is utterly disappointed and furious with the purchase of a second-hand Hyundai i10 from your Truebil Gurgaon Universal Tower Sohna Road branch in March 2023. I feel compelled to share my horrific experience and ensure that no one else falls victim to such deceitful practices.

From the moment I bought this car, I have been plagued with numerous problems that have left me exasperated. Despite your company's assurance of a guarantee of 10,000 kilometers, the car has only been driven 6500 kilometers. It begs the question: what happened during those almost 4,000 kilometers? Why did the car begin displaying issues?

Dishearteningly, my attempts to find a resolution through your customer care team have proven futile. I have reached out to them on multiple occasions, each time hoping for a positive response, but regrettably, they have failed to address my concerns adequately. It is truly disheartening to think that all my hard-earned money has been wasted.

This entire ordeal has taken a severe toll on my mental health. As moments of frustration and despair consume me, I find myself contemplating the unthinkable: suicide. I never anticipated that such a transaction could have such devastating consequences. This level of distress cannot be understated, and it is crucial that you comprehend the gravity of your company's actions.

To combat this blatant fraudulence, I am left with no other option but to pursue legal action against your company. It is my duty to ensure that no other individual experiences the despair I am currently enduring. No buyer should fall victim to your deceptive practices, and I will strive to rectify this situation to the best of my abilities.

I implore you to take this matter seriously and initiate the necessary steps to resolve it. However, I must stress that I have lost all faith in your company's ability to deliver on its promises. This distressing encounter has severely tarnished your reputation in my eyes, and I will be vocal in warning my friends, family, and even strangers against ever considering purchasing a car from Truebil (Spinny).

In a world where trust and honesty are seen as pillars of success, it is disheartening to face such a shattering experience. I had hoped for an effortless and delightful second-hand car purchase, but instead, I have found myself entangled in a web of deceit and subpar service. Truebil, you have failed me and countless others with your deceitful actions.

I sincerely hope that you take the necessary steps to rectify this situation promptly, ensuring that no other potential buyer falls prey to your dishonest practices. I anticipate a proper resolution of this matter and an immediate course correction on your part.

"SPINNY IS FRAUD COMPANY"

SPINNY IS FRAUD COMPANY. YE LOG FALSE COMMITMENT KARTE HAI OR BATAMIZI KARTE HAI CUSTOMER KE SATH. YE LOG GAADI SALE KARTE HAI OR RC TRANSFER NAHI KARTE. APP SAB LOGO SE REQUEST HAI KI IS COMPANY SE KOI DEAL NA KARE. OR IS COMPANY KE UPPAR CASE KARNA CHAHIYE. YAHA KE CUSTOMER CARE EXECUTIVE OR SENIOR HEAD KOI RESPOND NAHI KARTE.

"Bought a Ford Ecosport Trend 2015 from…"

Bought a Ford Ecosport Trend 2015 from Spinny Bangalore, paid 5.72 Lakhs. The car did 55,000 Kilometers. We bought it in the month of May 2022.

The car was displayed and sold to us as accident free. The car does not have any airbags, obviously the air bags were deployed after a crash. Spinny team replaced the dashboard and sold us the car as accident free.

These guys are not even bothered that the RTO law mandates atleast 2 minimum airbags in a car.

Spinny is a crook, be careful and own your car carefully. They are least bothered about safety of vehicles.

No value for money.

"Spiny🤣🤣company just manipulating…"

Spiny🤣🤣company just manipulating customer and his management kya he bolu ab mai. Just wasted my half day by checking car for sale later been refused by company , these guys just wasting others. So I have got in touch with Spinny for my almost brand new 2018/19 jan model Ciaz C Manual petrol transmission top model car for sale. I am the first owner Now just imagine the fraud this company is that they are offering me 3.88 lakhs for a 3 year old car. Guy be aware don't trust these thieves.
My car got value from market 610000/-

"Worst experience buying a car from…"

Worst experience buying a car from spinny...Its a fraud

"Spiny🤣🤣company just manipulating…"

Spiny🤣🤣company just manipulating customer and his management kya he bolu ab mai. Just wasted my half day by checking car for sale later been refused by company , these guys just wasting others

"Fraudsters. Cheaters. Scamsters."

Fraudsters. Cheaters. Scamsters.
Spinny executives called me promising that they’ll buy my car at an attractive price despite me telling them that I don’t want to sell it to them. Still they sent a mechanic to check my car and then mentioned half that price for buying my car.. sheer waste of time even though when I had asked them that I don’t want to sell my car to them.. pls refrain from using any services of Spinny as they are only interested in completing their targets and not in customer satisfaction.

"Fraud and Scam"

A lot of people calling the customer named Spinny, making an offer over the phone, once the evaluation is done the quotation team offers the least price which is not close to the expected price, post rejecting the proposal again customer care team and quotation team call and giving emotional torcher

"worst rates for your car"

Their quotes are below the market rate by at least 30 to 40%. This thing about 1st owner 2nd owner etc are just negotiating tools. Its Kilometer driven that is important. I could be a single owner and given the car to my 100 staff to drive. Just waste of time, they even beg you to sell at the low price. The same car is listed for sale at twice the price they have quoted!

"Pathetic service Inspected my car 5…"

Pathetic service Inspected my car 5 days ago promised to give quotation within 48 hrs till now waiting wasted my time when inquired blocked my number