"Great platform let down by lack of development and support"

The platform itself is good, but the lack of support and development is a huge red flag.
There's not been a new update since March of 2023, and the support team seem to take an age to answer emails and pretty much never pick up the phone.

What makes the lack of development even more obvious is that they have a feedback/feature request section, and not a single one of the posts have had so much as a reply in over a year.

It's very disheartening as we were sold on the idea of a UK company with UK support and a company actively making changes and improvements to their product, but we're now looking to migrate to one of the more mainstream CRM systems that have active development and support systems in place

"We have been using FLG as the CM system…"

We have been using FLG as the CM system for our recruitment activities for just over a month and it has revolutionised our overall efficiency by 100%.

It is easy to use and to integrate and works very well for us.

"Reece and Dan who I have dealt with…"

Reece and Dan who I have dealt with since July last year have been great. Open to suggestions on the platform and are more than happy to assist my team with any technical issues we come up against. Highly recommend this platform if you are just starting out as its all very “Done For You” already.

"A great product backed up by an awesome…"

A great product backed up by an awesome support team!

"Great service from Dan and the teams"

Great service from Dan and the teams. The CRM has completely changed the business and is going to help us scale up massively. Highly recommend!

"FLG provide me and my Business with an extremely efficient, helpful, and professional service!"

FLG provide me and my business with an extremely efficient, helpful, and professional service!

Their CRM software organises my leads, clients, and business to an optimum level-portraying an extremely professional corporate image-A crucial tool to my business!

"think twices befor using"

The system is easy to use, txt cost more than other CRM support use to be quite good but last month or so can never get hold of them. and the system been dong down a lot when you paying for 10+ people can work without really annoying. they system is getting better with working with other platform but is still behind others we been thinking of changes to other not sure if it worth the work as we had it for over 4 years now. the main reason for staying is phone support if it does not get better we might as well leave as the main reason we stayed and not wanting to work to move over. but support just ring out these day

Staff feedback:

staff find the system easy to use they and like the workflows. But the email tends to end up in junk not matter what we do to them.

18/18/2021

The system is just going bad to worst taken it down to a 1 stare now never pick up the phone. also, more and more problem is coming in to the system. bulk acution is hit and miss and now my auto e-mail are not working say it our outlook but it you look on there system it shows is as well

19/3/2021
The system seems to be working again if it stays up I will be happy and they are putting some up dates it work with zapper and leadbright ok it doing it job

"Brilliant and highly recommended!"

Brilliant and highly recommended!

"Great CRM for our business"

Great CRM for our business - work flows saves us so much time

"Very happy with FLG CRM"

Very happy with FLG CRM, we have used a lot of systems in the past that require a lot of man power to drive. However this CRM is very quick and the automation and bulk processes are simple and easy to use and in my opinion is built to scale quickly.

5* from us us