"Top customer service"

Super fast delivery, great customer service -- at the top of most polite from my experience.

"I have been a loyal customer for three…"

I have been a loyal customer for three years and have always been satisfied with the quality of the products I’ve ordered. However, my recent experience has been extremely disappointing. Shipping took far longer than expected, and on top of that, I had to pay unexpected customs fees. To make matters worse, I reached out to customer service but never received a response. This level of service is unacceptable and has seriously made me reconsider ordering from this company again.

"Reliable, trustworthy, best company ever"

I ordered online but couldn't receive shipment because Canada Post was on a national strike. Lens.me offered to send me a new pair through UPS. Never even asked for shipping fee and followed up with me to make sure I got the shipment. Shipment arrived in 2 days, so they must have sent it Express. It wasn't even their fault that I couldnt receive the package. It was the strike (Canada Post) so the company had no obligation to me. Best customer service and after care. Best part. You get the same person when you contact customer care so you don't need to re-explain every time. Thanks Lens.me

"SHOULD HAVE KNOWN BETTER!"

SHOULD HAVE KNOWN BETTER. COMPLETE SCAM. Deals were too good to be true, guess what? YOU WILL NEVER RECEIVE YOUR PACKAGE! I put in my order December 21. I was told that my package would be shipped within two weeks. When I emailed them to my shock I was told that my package was shipped to my house, but I wasn't home-- on what day you ask? DECEMBER 16. How is a package shipped even before I ordered something? even weirder? when I click the link they sent me to track my package, it says attempt ship December 21. THAT IS NOT POSSIBLE. The email sent to me states that I was given a yellow slip, I WAS NOT GIVEN A YELLOW SLIP. When I try to fill out a redelivery request, it says that redelivery was filled out already, by who? I sure as heck didn't sign for a redelivery. Over all, it seems as If I have been duped. Package is no where to be seen. Pretty sure I was just charged for nothing. Please, don't give in to PAID INFLUENCERS telling you to buy the product.

"Always fast delivery"

Always fast delivery. Great customer service! The only pace I get my lenses!

"Great customer service "

Best customer service ever

"Lense.me is absolutely amazing"

Lense.me is absolutely amazing! Their delivery is incredibly fast, and the packaging is always neat and well-organized. Every time I order, I receive high-quality gifts that make the experience even more special. I’m so happy with their exceptional service and timely updates. This is by far the best website ever highly recommended!

"Good solution but slow"

Good solution, answer could have been quicker though.
Contact via email is impossible, but whatsapp works.

"Uno schifo"

Uno schifo, non ho altre parole da dire, il loro pacco è stato fermato alla dogana, ma dopo un ritardo di due settimane nel ritardo della spedizione, non mi hanno mai avvisato, ho contattato tre volte il servizio clienti e la cosa più vergognosa è che non avrò ciò che ho acquistato avendolo comprato il mese prima per averlo in tempo.

"Quick"

Quick, efficient. Just what I needed. Thank you.