"Having arranged transport to pick my …"

Having arranged transport to pick my car up 1st week in October, I rang by chance to confirm a couple of details & found out the girl I was dealing with was going away on a course & was going to be away the remainder of the week, she informed me I could collect the following week,she hadn’t bothered to either ring me or email me even though she had got all information, in the end someone else was found to hand it over, although not without me having to ring back again. Before driving off I noticed there wasn’t any pack containing warranty, handbook etc & had to wait around for a good 10 minutes or more while they tried to find it or put one together.

"Car should have been better prepared …"

Car should have been better prepared for customer. Deep scratches were not even looked at. Inside of boot was of poor standard. Especially when car cost over £10000.
HOWARD'S Dorchester are much more customer friendly. Would not recommend Yeovil to any one in future.

"Excellent professional service from …"

Excellent professional service from Sales Executive Michael Harriott in the purchase of demonstrator DS model, convinced me this is a good business and one that I could trust.
Very pleased with the purchase and would not hesitate to return for repeat business.

"7 year old cracked tyres."

Aggressive salesman. Brake hose leak found when husband checked car on arriving home. Two weeks MOT on car. Plus car has 7 year old cracked tyres. MOT rectified by Howard's as there mistake however tyres not replaced.

"Excellent service 😁"

Excellent service 😁

"Peugeot Dorchester - fantastic simple and hassle free purchase"

After buying both new and used cars for 20 years and not being someone who generally submits reviews I felt compelled to say how impressed I was with Howards of Dorchester. We discussed with them the car we liked from their stock list, agreed both trade in and purchase prices over the phone and visited to ensure both our trade in car and purchase cars met expectations. Throughout the process we never felt pressured and were given both time and space throughout the process.

"Recently purchased a second hand …"

Recently purchased a second hand Citroen Picasso C4, I had first class service throughout nothing was to much trouble the staff were excellent.
Barry Tinner,
Bristol

"Excellent service all round."

Excellent service all round.

"No pushy salespeople"

No pushy salespeople. Just purchased an ex demo - very detailed handover - impressed

"The staff knew their product and all …"

The staff knew their product and all commercial steps were explained clearly with no hidden extras.