FlexScreen Retail
David Shea
"Great Customer Service"
Great Customer Service
customer
"Company Easy to Work With/Great Product"
Company was very easy to deal with and offered extra help to insure I had the correct measurements. Item arrived in perfect condition and the install/deinstall couldn't be easier. Very happy with the product!
Bob Horvat
"Best window screens on the market!"
I highly recommend flex screens to anyone looking to replace their existing screens. The screens we replaced were the cheaply made aluminum ones originally installed by our builder, which bent every time we took them out and put them back in. We love our new flex screens. Measuring for them is a breeze as long as you follow the online instructions. When they arrived they were packed very well, in perfect condition, clearly labeled for each of the individual rooms, a perfect fit, and extremely easy to install. All in all, a five star experience!
Gerald Gleason
"Fit like a glove"
Fit like a glove
Mo T.
"Iffy Product / Awesome Service"
My first order of Flex Screen was fabulous. The screens arrived quickly and fit perfectly. I was so fascinated that I decided to take advantage of the Black Friday Special.
Although the second order did arrive quickly, the screens were deficient in fitting. Specifically, the screens fell in the centers edges and did not fit my windows fully like the first order did.
I contacted Flex Screen customer service and after sending photos and explaining, Flex Screen sent me replacement order for all the screens. Unfortunately, this replacement order is also deficient such that screens do not expand to fully fit the windows. The centers edges still dent by around an inch or compared to the window measurements. If I had to guess, it might be the drop in temperatures or something wrong in their manufacturing process.
Thus, I give 3 stars because my experience is mixed between satisfaction and some disappointment. If I had more time, I would contact FlexScreen Customer Service again but you got live with some things in life.
customer
"Happy with my purchase"
Happy with my purchase. Order was filled quickly
Larry H.
"Flexscreen fixed my mistake."
I mismeasured my screens and had to reorder. The team was great and aloud me to give them the new measurements and only charged $10.00 per screen for remaking them. Thanks for your help. I will highly recommend your flex screens to everybody I know
JRC
"Easy measurements minus the 3/16"
Easy measurements minus the 3/16. Excellent packaging. Perfect fit. Very pleased with the product.
Greg Law
"Great screens"
Great screens. Easy to do the measurements. Super easy to install!
Stephen Dowd
"First experience with Flex screen"
Well, I was a bit hesitant to order 15 screens without just buying 1 first. The one fit perfectly. As easy as pie installing. My only gripe is you should design a measuring tool that you can lock before you remove it from the window frame. There’s that chance the tool moves before you can lay it next to the tape measure. If you could lock it that would help with accuracy
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