"The whole process was very easy"

The whole process was very easy. I did measure one window slightly incorrectly because of the design of the screen it’s barely noticeable if at all.

"Easy to measure and order"

Easy to measure and order. They arrived and we're all installed ten minutes later. Wonderful experience from start to finish.

"What an amazing product "

What an amazing product, great shipping and package, also customer service is outstanding. Will be letting all family and friends know where to shop when looking to replace there old tired window screens. Thanks Flex Screens

"Flexscreen screens fit in my windows PERFECTLY…"

Flexscreen screens fit in my windows perfectly! I did not realize when I installed our plantation shutters that my windows open from the top and inward. So the plantations shutters are inside mount and that caused me not being able to open the window enough to clean the windows and had to remove the screens which ended up causing me to bend the screens and not be able to use them. Flexscreens fit and work perfectly! Thank you for giving me a fix to my problem!

"Perfect fit of new difficult to make…"

Perfect fit of new difficult to make screen for a front door.

"True customer service"

Very easy to order and turn around time was great. However, the shipping company delivered a damaged box and torn screen. Mike was great with handling the situation and indicated a replacement screen would be sent shortly.

"Good but concerned about corners"

Nicely packaged
Screens round ended so tiny gaps in corners concern me. Only time will tell if bugs will get in.
Screen good quality. Going to order again without subtracting the 16th of an inch the too recommends to do and see if that makes a difference in the corners.

"Smooth and satisfying process"

A very smooth and satisfying process. The website is easy to navigate and contains a good deal of detailed information. Ordering was quite simple. The measurement process is tedious and takes a bit of time but not sure how to make that simpler without missing the point of having a customized product. After measurements were provided to the company (straightforward process) we received an estimate of 10-15 days to receive the shipment; in fact, we had delivery in six days, which is remarkable. Most important, each screen (we ordered 10) fit very well despite the window frames being 30 years old. We will see about durability, etc. but at this point we are fully pleased with the purchase and will be placing another order.

"Disappointing"

Disappointing. I ordered 4 FlexScreens, two for windows with pockets and two for casement windows. The screens for the pocket windows are somewhat ok. Because the windows are tall, the sides don’t sit tightly into the pocket and have a bow into them. They look a little shotty, but not terrible. The screens for the casement windows are awful. The statement on the website that no pocket is no problem is completely false. Not only do we have the same problem with the saggy sides, but there is space all the way around the screen. The company sent us a bunch of weatherstripping to try to hold the screens in place but the screens now stay in place, they still look terrible with bunches of black weatherstripping, all around them, and still a space along the long sides in the middle. I ended up replacing all four screens with traditional screens and throwing these away.

"Great product"

Everything fits great. For our larger windows that did not have screens, these are much cheaper and easier than trying to have have traditional frames made. Plus the customer service was excellent even when there was an error in the order.