"They’ll fix it eventually until it breaks again"

Awful company, living in flats that are still new and having endless issues with main doors not locking, main gates not locking and now one is even missing, homeless people walking in and making home in stairwells, leaks leading to mould that hasn’t been fixed in a few flats, can’t have parcels delivered here without being worried they’ll be stolen, fobs not working so having no access to the gym.. email them and they just say someone’s coming to fix it soon. When someone eventually comes the fix will last 5 minutes 🤦🏻‍♀️ The only good thing about living in X1 is our lovely caretaker/cleaner, the only one who knows how to do his job properly!

"AVOID."

Horrific. They will never respond to your emails. Endless problems in our flat, homeless people walking into bedrooms, parcels stolen, endless fob issues, flooding, black mould. No concern for safety whatsoever. Buildings are a disaster waiting to happen.

"Quick and responsive with queries and…"

Quick and responsive with queries / questions

"Absolutely aweful!!"

Absolutely aweful!!! One of the two lift in a 26-floor building has been out of order for almost 2 months. There'd been a few days where both lifts were out that caused all tenants the need to crawl up stairs (I'm living in 24/F)

There are security guards in the conceirge of the building from 7pm to 7am. However, during this period, even when the guards were there any one can easily walk into the building and get through to any apartment he/she likes and attempt to open their doors. I was attempted break in at 2am one Saturday. I walked down to the conceirge to complaint and watched the CCTV as a proof. I wrote letter to complain but no reply at all

Absolutely the worst real estate management company

"Sabrina was really helpful and quick at…"

Sabrina was really helpful and quick at responding

"Cladding Correspondence"

Haymarket has kept me informed and updated with all progress regarding BSF and answered all my questions. I am very happy with their service.

"Thank you for your efforts on the…"

Thank you for your efforts on the cladding. The flats we own are half of our retirement income so we were genuinely scared when the bill for the cladding came through. Not having to pay that will make a massive difference to our lives.

"I am happy with the effort your team…"

I am happy with the effort your team paid on the funding of cladding. Well done!

"Currently doing a good job…"

In the main have been satisfied by the way they operate and all 'contact' experience has been excellent

"Excellent company that takes work…"

Excellent company that takes work Seriously.