"Frodeli Desserts 🍨"

Very taste desserts 🍨.
Quick delivery and well packaged at a very reasonable price 👍, only down side, there was no raspberry coulis or chocolate shavings in the garnish pack.

"Cancelled order 2 days before…"

Cancelled order 2 days before Christmas, completely unacceptable.
Blamed the courier, I do not believe this, more likely have taken more orders than could prepare. Would not use again.

"Quite simply the best desserts"

Quite simply the best desserts, with the added surprise of the garnish pack with each pack of desserts. I will definitely be ordering again.

"A little disappointed with the courier…"

A little disappointed with the courier situation. And when I finally got them a couple of them were defrosted.
They all look lovely and the two we ate were great

"Delivery mixup, but wouldn’t hesitate to recommend"

I can’t provide a review on the products, but Frodeli get 5* for their customer service and ease of ordering. Unfortunately, due to postal strikes, DPD, who were supposed to deliver my parcel, experienced delays and as a result, my delivery got mixed up and was unable to be delivered.

When I placed my order and had some initial questions, I rang the customer service number who were really helpful. Then, on the day of my delivery when DPD informed me it would be delayed, they were extremely helpful again and refunded my order quickly and were extremely apologetic. Even though I didn’t receive the products I ordered, this is no fault of Frodeli and I wouldn’t hesitate to order again in the future.

"Terrible Service"

Would not use this company again really let me down, communication terrible, terrible service, very disappointed

"Absolutely fabulous"

The delivery was late this Christmas, as DPD couldn’t manage it all, with Royal Mail strikes and so on. Saying that, the delivery of a personalised item from Émma Bridgewater, using the same DPD took 5 weeks, as opposed to quoted 2 weeks, and I’m still waiting for my IKEA order, delivered by the same DPD.

The desserts arrived few days later, and once they arrived, beautifully packaged by Savannah, oh my world! From packaging, to the fact that you can eat them with your eyes, and ultimately the taste - i have woken up at 3am to have a slice of pecan pie, my fav.

These are the bees knees, the best puddings in the world.

Keep it going, team Frodeli.

"have not recieved my order took money…"

have not recieved my order took money out of my bank 15/12/22 £20.99 supposed to arrive 23/12/22 will not use this company again

"First time using Frodeli and impressed…"

First time using Frodeli and impressed with the delivery of the service, how it was packaged, the baked vanilla cheesecake tasted great with all the garnishes. Will definitely use them again :)

"Thoroughly recommend"

Arrived perfectly, were delicious and great price