Brown Paper Packages

Event Management and Logistics
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189 reviews
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Customer Reviews about

Brown Paper Packages

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Cristina Jacob

5.00/5.00

"Thank you"

Good service, good product

17/07/2023

Madeleine

3.00/5.00

"Not informed of item substitutions"

Some of the items I had selected for a 'build-your-own' gift box were substituted for inferior products, which I only found out about when I spoke to the recipient. I feel that either the inventory should have been correct on the website when I made my order or I should have been informed if items were needing to be substituted and given a choice, or a refund.

14/07/2023

Lisa Odling

5.00/5.00

"Great website"

A lovely website to navigate through. I liked the fact you can choose your own gifts to put in to the hamper . Therefore spending as much or as little as you like and also choosing the perfect gift for the recipient. Will definitely be revisiting. I came across the website accidently!

12/07/2023

Amanda J Brougham-Pickard

1.00/5.00

"DO NOT ORDER FROM THIS COMPANY ☹️"

no sign of package which apparently was shipped on 17th May, notified that it was delivered, it wasn't, then notified that the address couldn't be found and it could be collected, it couldn't. then notified that it was returned to warehouse and could I send another address, I did, still no sign, no answer to emails, no refunds, it's 3rd July now.....

03/07/2023

Javier Aguera Reneses

5.00/5.00

"Fantastic service and delivery time"

Fantastic service and delivery time

13/06/2023

Michele

4.00/5.00

"slightly different items in box?"

I think the whole process was great, but I don't think the exact items I chose actually ended up in the box...for example, my aunt reported a different candle than the one I ordered. That's the only thing I didn't like - my choices being swapped out for something slightly different. But not that big of a deal.

09/06/2023

Caro

5.00/5.00

"Easy site to use"

Easy site to use, packages delivered swiftly, good quality contents.

09/06/2023

Lucy

5.00/5.00

"Good service very happy"

I ordered from the States and sent a custom box to my Dad in the UK, as he was recovering from an operation. The website was easy to use and delivery quick. There were a few items out of stock that I would have like to have included in the box which was a shame. Apparently everything came attractively wrapped and he was really pleased to receive the gift.

03/06/2023

Djamila

5.00/5.00

"Fantastic customer service"

Fantastic customer service. I ordered the boxes as prizes for a competition with a tight deadline and encountered some issues booking online. A call to the service number and all was sorted promptly, and on top of that extra speedy delivery was facilitated. The recipients of the boxes are very happy with its content. Thank you - would definitely book again.

30/05/2023

Nell

5.00/5.00

"Reliable great service made my Mum very…"

Reliable great service made my Mum very happy and brightened her day when she wasn’t feeling well

30/05/2023
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