"Nice to deal with a professional company."

Very good experience with Baird and Co. Straightforward process made easier by Peter who was very helpful and patient in outlining any details. Will be going back in future.

"Great service from Elliana"

Great service from Elliana, from the ringing the door bell to providing instructions and offering to purchase the gold at a great price.
I Will definitely come back for future investments.

"I recently visited BairdMint to…"

I recently visited BairdMint to purchase some silver, and the experience was excellent. The staff were knowledgeable, professional, and helpful in answering all my questions. The silver products were of high quality, and the transaction was smooth and efficient. I would definitely recommend BairdMint to anyone looking to invest in precious metals.

"Gold Items"

We went to have several Gold items valued. Hatton Garden's Mr Green was very helpful and we had a most positive experience. We were recommended Baird & Co. by a local jeweller, whom I later thanked.

"Well where do I start.."

Well where do I start... I arranged for my silver to be stored by them, The silver priced peaked, I tried to sell, 16 phone calls, emails etc... No one responded, I lost a fortune as prices fell sharply. I complained and a senior manager called me and said my storage would be free and I could sell at anytime for 1% below spot, They are now demanding full storage fees and 3.5% below spot.
I strongly suggest you avoid these guys....

"have purchased multiple times"

have purchased multiple times , good prices and good customer service , admin gets a bit complicated sometimes, just be patient

"Incompotent customer service"

Have purchased from them before and had no issues however when I wanted to purchase another bullion bar that was valued above £10,000 and all I asked is if I needed to fill out AML forms, as I wanted to know if I still needed to do it even though I already completed KYC. Next day, no reply from email and they suspended my online account. Well done baird and co you've just lost your self a long term customer, I ended up looking elsehwhere and found other merchants selling at a much cheaper premium.

Edit: looked over other reviews and it seems like it isn't their first time suspending customer's accounts without any reason, don't bother making and account with them or purchasing from them. They seem to love getting rid of their customers for some odd reason

"Website issues website issues,do not respond to my emails,difficulty placing an order"

Website issues, poor customer service, do not respond to my emails.
I have tried multiple times placing an order get gateway problem notices?sent multiple emails, no response.
Really like there products on website , but have trust issues now with the company, after reading the reviews ,now not sure if I will attempt to try an place an order.

"George is in a bad mood"

Guy called George seemed unhelpful. Didn't sound like he wanted to be there tbh. Kept cutting me short and was at one point a little rude to get me off phone. But I spoken to a lady there a week ago and she seemed really good. So I'm not going to base the company and my experience with them on George.

"WHAT'S NOT TO LIKE GREAT PRODUCTS SENSIBLE PRICES"

I have had dealings with Baird Mint, both buying and selling, for over ten years and have always found them a very helpful, friendly, efficient and honest Company. My latest transaction was on Friday the 12th May 23, when I emailed that day, to request purchasing a gold coin, minted in a particular year. My order was filled that afternoon, I recieved an emailed invoice on Monday, the next working day, which I paid straight away by bank transfer and received the coin, securely packed and in perfect condition, the following day. What's not to like? I would certainly recommend Baird's to anyone wishing to invest in, or sell, precious metals and indeed have done so with my own Son & Daughter, who have also purchased coins from Baird's.