"The day of the exchange went smooth"

The day of the exchange went smooth

"Prompt & competent!"

The 1st time I needed a service request, maintenance was prompt & effective. The service team has been very helpful.

"Fast and Reliable Service. "

I can't thank Sylvia and Belong enough for how quickly they responded when my AZC stopped working during a heatwave. It was sooooooooo hot, and I was worried I would melt. Belong came through!

I reported the issue in the app and Sylvia called me more or less immediately and had a technician out to fix the issue within a few hours. I was comfortable again!

Thanks to the Belong team for their support and making me a carefree tenant.

"Amiability"

Amiability, fast response, accommodation, and smooth process.

"Everyone has been kind and helpful"

Everyone has been kind and helpful. Fast responses overall. Some of the processes in place could be improved. Like move in inspection is very time demanding and should be communicated to complete before unloading your move truck in order to have accurate documentation/ pictures. There would be increased compliance if it wasn’t such a time consuming ask as well. The inspection program is not built for tenants moving in (my opinion) it is targeted at professional inspectors.

"Belong went above and beyond"

I'm a Belong client for about a year now. I'm quite happy with their service. Recently, our rental had a roof leak, and I was bracing myself for the chaos that comes with such a big issue. Luckily, Belong handled it like pros!

The home care team jumped into action immediately, coordinated with their vendor to fix the problem, and did so quickly. They also worked with my tenants to make sure things happened as they should in the rental, and didn't overwhelm me with all the coordination. Exactly what I needed, since I'm quite busy.

What I liked the most is how they managed to keep my tenants happy despite the disruption. The tenants were so pleased with Belong, that they extended the lease another year!

Belong's thoughtful care and around-the-clock responsiveness make them a win in my book.

"Smooth experience. Handle everything. "

I've been renting my home with Belong for about six months, and what I appreciate the most is how much they simplify everything. I'm not the kind of person who enjoys dealing with the nitty-gritty of property management, like vetting residents, scheduling maintenance, following on up repairs, etc. Belong takes care of all of that for me.

What really surprised me was how thorough their resident screening process was. The residents they placed in my home are great: pay on time, respectful of my rental, and friends with the neighbors. It feels like Belong cares as much as I do about finding great residents for my home.

If you're a homeowner who values your time and wants peace of mind, I couldn't recommend Belong more. They're easy to work with, gave me a smooth experience so far, and I highly recommend them.

"Exceptional Service and Care"

I’ve been renting my home through Belong for over a year, and the experience has been excellent. They truly care about both homeowners and residents. I feel supported and know my home is in the best hands possible.

"Took the stress out of renting my home"

I was hesitant before renting out my home for the first time, but Belong made the whole process way easier than I expected. They found great tenants quickly and took care of everything: maintenance, rent, vetting the tenants, taking care of move in, etc.

The best part was their guaranteed rent program. When my tenants lost their job and couldn't pay rent for two months, Belong took care of it. I was relieved!

My account manager is super responsive and on top of things, and I feel like they keep me in the loop on things that matter, and keep me out of things that don't.

All in all, 5 stars. Thanks!

"Smooth, Professional Experience"

From listing my home to placing residents and managing maintenance, Belong has been amazing. They keep me updated regularly, and I never worry about rent being paid on time. I wish I had found them sooner!