"Excellent"

Excellent. Quick efficient service and fair pricing

"Very easy to buy insurance not good if…"

Very easy to buy insurance not good if you wana claim. I was robbed in July in Ecuador, sent email to Backpacker Teravel Insurance 24th and 29th July and till now (13th Aug) nobody contact with me.

Marek

"Good price"

Good price, easy to buy online

"Straight forward and affordable"

Straight forward and affordable

"Easy and affordable"

Easy and affordable. Would recommend!

"My experience was 5 stars with Dale."

My experience was 5 stars with Dale.
He was very patient and calm when I bombarded him with questions again and again, not once did he get upset or agitated.
I wasn’t forced to buy anything unlike other pushy salesmen. Great customer service.

"Quick website easy to navigate and good…"

Quick website easy to navigate and good premiums compared to the usual compare sites I looked at. Can insure for 2 years the others only seemed to be a max of 18 months

"Really helpful customer service and…"

Really helpful customer service and quick responses. Well-priced coverage.

"DO NOT USE THIS COMPANY"

Do yourself a favour and DO NOT USE this insurance company. They are underwritten by Mapfre and if you try and make a claim they will pass you to several different people and different countries to make the claim rather than take responsibility themselves. The upshot is that the UK should have registered the claim in the first instance an not passed you on. Given that many of you will be on a budget and will pay for any treatment you need and then claim - then you could be out of pocket for a long time. They are either incompetent or just hoping you will give up and not claim. Please look for another insurance company as you do not need the stress inflicted by this company.

"99 problems but €200 ain't one"

I had a terrible experience with these guys.

I am just like yourselves. Didn't think I'd need travel insurance but I thought why not in case something bad does happen. So I went and got it. I think I paid €200 with the thought that if anything happens I'll be fine.

Well something did Happen. I broke my collar bone in Hawaii. I went got an x Ray and saw a doctor. I had pictures of the broken bone and also a doctor's letter.

I had to cancel my flight to New Zealand and book a flight home. I informed them of this decision, and thought once I'm home I can sort it all out.

Basically I got home wrote to them and they said they don't actually look after you, it goes through MAPFRE. Could have said something but grand.
Filled out a claims form for them, gave them the doctors letter, and photos of the broken collar bone.
They wrote back to me and said I cannot be compensated. Didn't get a penny of them. After paying for the insurance, seeing a doctor, x Ray and cancelling my flights and booking a flight home.

And the other thing that annoyed me was that I went to new Zealand in September and I let them know via email. They said 'Blue insured provide the backpacker policy to you" so not backpacker insurance or MAPFRE.

My Point Make sure you scroll through the smallest of small print. Or don't get insurance and save yourself 200 bucks.
You may have a broken collar bone but you got 99 problems but €200 ain't one