"All good so far"

Impressed with the policy options available and the good customer service.

"Good value but extremely difficult to understand pre existing conditions"

Relatively easy to buy. Extremely difficult to understand the pre-existing medical condition.
It would be nice if there was an option to renew policies or even a no claim discount for previous policies.

"Really quick to get signed up"

Really quick to get signed up, very pleased

"So far"

So far, so good

I sent an email to confirm that I would be covered for a certain activity, the reply took a few days but, apart from that, there have been no issues. The purchasing process was straight forward, no return flight was needed for my travels and this policy had the best price for the service offered. I have not had to make a claim so I cannot comment on that experience

"Unfortunate choice of claims company"

Backpacker Travel Insurance are let down by their choice of claims company, Travel Claims Services. This is an incredibly slow (several months processing time) and unresponsive company. Backpacker Travel Insurance is not a viable choice to go with until they change the claims company they use.

"Good value for money"

Good value for money, one positive is that you dont have to have a return ticket like most other backpacker insurers require. Which in my opinion makes sense, many backpackers do not know for sure when they will be returning home. My daughter has travelled to Australia on a 12 month working visa but wants to see how things go so backpackertravelinsurance was ideal for her.

"Wouldn't let me login"

Wouldn't let me login

"Very good value"

Very good value, easy to set up, appears to have exactly what I need however, I haven't had to make any claims? Hope I don't need to but am confident if the rules are followed it will provide the cover I need.

"Great!"

Very simple to use and understand

"Great Value and no hassle"

This is the best policy for 24 months that I've found in the market place with simple wording and easy on line application form.
Many thanks for you help with queries on the phone as well quick and knowledgable answers.