"I have bought many items from SUS and…"

I have bought many items from SUS and so last Monday I decided to buy a Baton Rouge 8 string. I had a call from Rob at SUS to let me know they had found a tiny nick on the body. We had a long discussion and I decided to have it delivered anyway. I must say, not only am I pleased with the uke, great sound and terrific value for money, but also the quality of service, once again was top notch. The instrument does have a tiny dink, this does not distract from the sound or overall quality. Rob also gave me a discount on a tuner and included a set of strings as a thank you. Once again, hreat service and quality goods from Southern Ukulele Stores. I would highly recommend them for all things Uke. Even a phone call to the shop brings plenty of sound advice and guidance. Many thank you all, keep up the informative videos as well. Will be back!

"Malcolm here from New Zealand"

Malcolm here from New Zealand

I decided after looking around the net a little to purchase a solid body electric Tenor Ukulele from the guys at Southern Ukulele.

It was a pleasure dealing with the store re the purchase and freighting of the instrument, Communication outstanding.

The instrument arrived all set up beautifully and ready to play.

Unfortunately after nearly a year of playing the frets showed unusual wear. Warranty at 10 months, no problem, the guys there again went out of their way again to help with the problem now solved.

I fully recommend this Store

"The guys at SUS are so helpful and…"

The guys at SUS are so helpful and professional, and the service is fantastic. My entire family has been set up with ukes, and they all arrived in perfect condition a day after the orders were placed. Very, very impressed and would recommend SUS to anyone, without reservation !

Jan McDonald

"Can’t speak highly enough of these guys!"

Can’t speak highly enough of these guys (and gals). I have spent several hours in store, trying out many, many Ukeleles. Staff were endlessly patient, helpful and knowledgeable. The selection of ukes across all price ranges was mind-blowing.

I have since bought two Ukelele from SUS, and have had strap buttons and pick-ups fitted. I am 100% delighted with my purchases, and with the service that I received. One of the ukes was sent to me by courier and arrived quickly and in perfect condition. Any e-mail queries have been answered quickly and entirely to my satisfaction. 10 out of 10 from me!

"Brilliant, or better ..."

Brilliant, shop communication superb helpful and very quick. We identified what I needed, I bought it on website late Monday afternoom payed with PayPal which is good.
Next day at 11:00 a knock at the door and a courier was there with my case. Highly recommended will use again.

"Excellent Advice and Service."

Excellent Advice and Service.
I rang to order some expensive uke strings and told them what they were for and they advised me to go for some others strings which would be considerably cheaper.
In addition I told them I needed them urgently and 24 hours later they arrived and are on my uke and sound great !
Thank you

"I purchased a left handed Ukulele Bass…"

I purchased a left handed Ukulele Bass from them over the phone. The item subsequently delivered and was more than happy with it. Unfortunately it subsequently developed a problem whereby the Tuner and Pre-Amp didn't work.
I can only say they could not have been more helpful and communicative in resolving the problem.
I do no normally leave feedback but due to the excellent service I have received I have made an exception.

"Excellent experience"

Had been wanting to buy a Kala KA ASAC T all solid Acacia ukulele for a while but none of my local music stores had one in stock or were prepared to order one unless I committed to purchase, sight unseen, which I was reluctant to do.
I discovered that SU had several in stock and, after I explained that I was quite fussy about the look of the instrument, they were prepared to send me photographs of three of the best ukes to choose from and confirmed that the instrument would be set up correctly. I was helped in my choice by Rob who was extremely helpful and was prepared to spend time on the phone answering my questions and reassured me that all would be well.
I received the ukulele today and am very pleased with it in all respects. I would have no hesitation in buying from them again or recommending anyone else to do so.

"Simply the Best Uke Shop Around."

Put simply, S.U.S. is the TOPS.
All the staff are extremely knowledgeable, helpful and friendly. Nothing is too much trouble for them.
If you do happen to have a problem, then in my experience, they go the extra mile to get it right.
I reside overseas, so unfortunately cannot inspect The Ukes etc. personally. So I have to rely on their expertise, which I cannot fault. This applies to everything from the smallest item to the high end instruments. And they don't try to sell you the most expensive item either, just good advice as to what they think is best for you and your situation. Then it's up to you.
I'm now a really satisfied returning customer who has several beautiful Ukulele's, all purchased from them. So that says a lot.
I would certainly recommend S.U.S. to anyone, especially the beginner who in my opinion couldn't get a better service ANYWHERE.
I look forward to visiting the shop personally one day.

"Great customer service"

I had incredible customer service from Alex. I live in the United States and was searching online for baritone ukulele strings, gcea, with a low g. Southern ukulele store was the only place I seemed to be able to find them. But, it wasn't in U.S. dollars, and they didn't advertise shipping to the United States. I contacted them through email, and Alex made it happen! He was patient and answered all my questions, walked me through it! Really appreciate it!