"No response from customer service "

I have reached out multiple times to change the dates of coverage with no response.

"fast"

fast, efficient, economical

"Customer service is too slow"

Customer service is too slow. I created an insurance for my sons trip but made a simple mistake. I entered wrong date for the end date of the insurance. Since you can cancel within 10 days, I have been trying to do that, after which I planned to create the correct one. This process of cancelation however is cumbersome in my opinion and I have as of yet not received any official confirmation of the cancellation. In the mean time I receive various other emails from my Nomad friends but after a week still no dice on the cancellation.....

Update:
It was ultimately resolved, just should not have to take over a week..

"I have used World Nomads many times and…"

I have used World Nomads many times and have always had a good experience with them. This time, I had to cancel my trip due to an illness in my family and will be reimbursed. I really appreciate this.

"Easy straight forward questions"

Easy straight forward questions

"Do NoT use them for insurance "

Absolutely livid that I chose this insurance company as a travelling nomad . Upon my recent cancer diagnosis whilst in Australia (when I am British ) so the other side of the world, I received no advice or financial support towards my repatriation, diagnosis or treatment . Literally was told “go home” .. as I had no return ticket they expected me to sit and wait for the staging diagnosis upon my return to the uk which I would have had to book an immediate , last minute flight the run up to Christmas at thousands of pounds and ignore the medical advise I was receiving here to be scanned and tested to see if I was dying or not. I complained and received an equally patronising response from the complaint department at which point they accused me of trying to financially gain from the situation. I purchased this policy weeks before my diagnosis moving from another expired policy and I wholehearted regret my decision . I have received nothing from them even a refund for the policy I don’t need as I am no longer abroad . The response times are also terrible I had to chase for every single stage . I’d had to think what happens in an immediate life threatening situation with these cowboys.

"Great experience "

It was very easy and fast to receive a quote online. The payment process was seamless. After the payment was verified and completed I was given our coverage code right away to enter online into our group tour reservation.

"Pretty straight forward website and…"

Pretty straight forward website and there are reasonable amount of choices.

"Easy & straightforward experience!"

Easy & straightforward experience!

"It was easy."

It was easy.