"I like to thank Horus music staff for…"

I like to thank Horus music staff for putting my video on VEVO

Horus music is the no.1 vevo publisher in the world !

Sincerely
Dove Night

"False claim as per Unlimited distribution"

I was looking for a good distributor for my music and I came across Horus Music. I had excellent experience with their email replies. Quick and detailed..


I have only one very serious complain about them They claim UNLIMITED music distribution . The reality is they only allow 5 albums, 7 EPs and 24 Singles. [ This is mentioned on their FAQs - second last point!!]

Everything else seems to be good to me till now. I am not a member, but I honestly haven't liked this false claim!

"I really wanted it to be good, but my experience was sub standard...."

I wanted to give at least 3 stars but based on my latest experience with Horus I have to put it down to two.

Horus does everything a distributor is supposed to do, they submit your releases and they collect money for you...and that is where it ends.

Unfortunately the customer service is poor. I was recently missing £40 from my payment calculation, despite it appearing on my earnings page. I literally had to ask 4 times (once over the phone, and three times over email) before this was looked into and resolved. They had duplicated my previous royalty payment on their system, despite me only receiving one payment. It was actually me who pointed out that this may be the issue. The next day I logged into my payment overview to see it was resolved. Had I not have logged in however, I wouldn't have known, because the accounts department didn't even acknowledge my email pointing out the mistake, nor did they tell me it was resolved, nor did they apologise for what had happened. This experience, and the many others which proceeded it, prompted me to write this review. UPDATE: I did receive an e-mail apology for this mistake this morning (two working days after the mistake was pointed out) , whether that was as a result of this review, I don't know, but it feels only fair to include that new information here.

This unfortunately was not the first time my email queries have been the source of frustration. My previous query took a whole day of back and forth messages between various agents, with me repeating myself multiple times, followed by a phone call with a curt and unfriendly adviser....and I still didn't get a satisfactory response! On that subject, the other 2 or 3 phone calls I have had with Horus were with very friendly (if a little unhelpful) agents, so this rude person was definitely an anomaly!

Going back to the start....my first release was a classical compilation. After submitting it I received a message from Horus stating that the formatting of the song titles were incorrect and had to be redone and then resubmitted. I know that classical releases are very specific so this was not a surprise. However, Horus offered no assistance or advice on how to rectify this issue. So I ended up submitting this release about 5 times before I got it correct. So my first submission took several days instead of just one, like it does everywhere else. Needless to say this was beyond frustrating

To compare to a another distributor I have used; when they told me there were formatting issues, they then explained how to solve them, exactly how the formatting should be done, and in one case actually did the formatting themselves for me. No such assistance from Horus.

Honestly I wanted to say some positive things about this experience, and unfortunately the only one I have is that it is Cheap! So if expense is all you care about, Horus is great! Their agents are for the most part friendly, but too often ineffective. If having a customer service team which responds to queries effectively and assists you thoroughly with your releases is important to you, then I would consider spending a little more and going elsewhere.

"Great service. Super helpful!"

The team is really responsive and helpful. Pleasure to work with professionals like these.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

"Amazing service"

We have been using Horus music now for two albums, and we only have good things to say. The customer service is excellent and the submission process is very easy, and if you have any difficulties, they are very quick to help you. We give our warmest recommendations to Horus Music.

"Great service am totally satisfied."

Great service am totally satisfied.

"Content Revenue Youtube"

Hello. Please let me know when I can view the July revenue report on youtube

"Horus music has closed my account"

Horus music has closed my account for so called duplicate accounts and kept all my music up collecting royalties, they not allowing me to collect royalties that i've made from my music. i would avoid if i was you.

"Excellent communication and service!!"

My experience with Horus music has been incredible so far. Being a musician who's used, various music distributors, customer service, and quick response that Horus provides are exceptional. Especially the fact that it almost feels like you are in touch with an individual than a huge corporate company. I'll be sticking with them with all my independent releases and I highly recommend them to independent musicians.

"Horus Music, you the BEST!"

Super happy to have chosen Horus Music UK for the distribution of my latest single "Khayaal". Chandrika Shah from Horus Music India, did a fantastic job at making sure everything was sorted well in time. This release had to be customised in a way that Apple Music & iTunes Store released it on a specific date and all other platforms on another date. Previously, i've never had this experience with multiple companies I've put my music out via. Thanks Horus Music for making my life so easy, and making sure that there was no stone left unturned. Will definitely be choosing to work with you guys for all my upcoming releases!